We forgot my husbands driverslicence.. Ok that is our fault. But standing in the office with the booking, off course fully paid upfront, in our hands. And my drivers licence, also a Visa on my name, asking to put me as a second driver or change the booking to my name the answer was; not possible!! You have to wait 2 hours before we can help and then pay the full amount again!!! That is NOT costumer service!
8 months ago
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