Travelers Beware: My Latest Experience with Auto Europe I want to caution fellow travelers and colleagues about my recent experience with Auto Europe and their partner Green Motion. I prepaid $1,342.71 for a rental, but when I arrived in Edinburgh the car I reserved wasn’t available. My voucher was dismissed as “worth nothing." The agent even tossed my printed Auto Europe voucher aside. I was forced to pay an additional $4,145.34 for an unwanted upgrade — a total of $5,488.05. Auto Europe later admitted in writing that my voucher covered the base rental, yet refused to reimburse me, hiding behind Green Motion’s refusal. After 25 years as a loyal customer, this feels like extortion, not customer service. Travelers deserve to be warned.