When I wen to collect my pre booked car, I was told it wasn't available and not only that, they wouldn't try to find me an alternative. I was left stranded and out of pocket and they could not have cared less. I rented an alternative equivalent car which ended which cost a little more and when I tried to claim for the difference they refused to pay. Without doubt the worst customer service I've ever experienced. Yuliya G was particularly unpleasant to deal with it.
6 years ago
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