Russell Baker
Took £71.50 from us for a 6 day car hire but didn't notify us at any point during the booking that we'd need to provide a credit card to secure a £1500 bond. We had an email a few days before we travelled demanding this credit card information. When we rang them to discuss alternative arrangements to secure the bond as we don't have a credit card they said they didn't change any & we couldn't have the car hire without it. I politely requested my money back as I had paid for a service I now could not use, and was told they would not refund any money. Just quoted terms & conditions at us. We won't get this money back. Please don't be conned by them as we have been.
2 years ago
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