I. RUSSELL
AVOID Auto Europe at all costs. Booked a car from Enterprise in Marseilles airport through Auto Europe. When we turned up the woman working at Enterprise simply said that there were no cars remaining. No explanation given. So we had to book another car, at great cost through another car hire company. On speaking to Auto Europe about this they reassured us that a full refund and compensation for the new booking would be made to the paying account. Four months later, ten phone calls and endless emails... still no refund. They are blaming Enterprise but as the brokers, and the ones who took our money, it is up to them to return it to us. Their 1.1 star rating speaks for itself however just in case: NEVER EVER USE AUTO EUROPE.
1 year ago
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Auto Europe has a 1.16 average rating from 95 reviews

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