Good service but two silly problems:
1) You give a renewal reminder and I tried to renew for a week on the computer, but failed as you ONLY accept renewals 6 weeks in advance. Either wait until the 6 weeks before sending out the reminder OR accept more than 6 weeks.
2) The computer renewal premium was approx half the premium in your letter. Sadly, it was the letter that was correct, but I had to renew over the phone!
4 years ago
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