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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Not a problem on this attempt but it was the third try ! First attempt had to be abandoned due to background noise (sounded like a playschool in the background !!).Second attempt got as far as payment but could not complete due to card holder not being present !
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Posted 1 year ago
Been with you for many years and never had any problems with them, always been there when I needed them and very good value for money. Come highly recommended.
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Posted 3 years ago
This a fabulous company I have been with them for 25yrs and always had very good service. If you are looking for breakdown cover for your car then look no further you will not regret it.
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Posted 3 years ago
Lauren was very helpful. She was having trouble with connecting, so she rang me back to save me hanging on. Thank you.
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Posted 3 years ago
Have been a member for approx 30 years and only needed to use a few times, but the service has always been reliable and quick to respond.
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Posted 3 years ago
Excellent product however took forever to speak to someone on renewal. Was on hold 1 1/2 hours first time I tried and gave up. Left for a week and tried again, thankfully Sam answered after about 20 mins as the website was unavailable to sort out query. I also left an message on website for contact, with no response.
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Posted 3 years ago
Great value and peace of mind knowing I am covered
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Posted 3 years ago
Polite and helpful service. Recommended.
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Posted 3 years ago
Not had to use service yet. Admin people are very good
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Posted 3 years ago
Reasonable value for money especially compared to the larger breakdown services which charge more. Using local services is a bit hit and miss regarding response times but I guess it keep prices down
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Posted 3 years ago
Always found them helpful and very efficient.
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Posted 3 years ago
good clear service
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Posted 3 years ago
had no prolems with them always helped when needed
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Posted 3 years ago
Very friendly and helpful
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Posted 3 years ago
Never had any problems
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Posted 3 years ago
I haven’t call them out for while but when I did they were quick to get to me and very helpful. Renewal of my policy was easy as I couldn’t get online but they called me back.
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Posted 3 years ago
Not had to use the service in 2020/2021 up to now. Glad the charge has not gone up from last year + point.
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Posted 3 years ago
I have always been very pleased with the help over the phone and rescue service I have received from the various staff/agents when I have needed assistance. Thank you.
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Posted 3 years ago
Very helpful great service today.
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Posted 3 years ago
Clear voice. Helpful. Professional. All good - well done.
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Posted 3 years ago
Auto National is rated 4.8 based on 10,617 reviews