i did not know that my policy had expired. You have always sent me a reminder. Now i have to do everything on line. The position i am in now is that i have a new policy for which i do not know the number. So i need from you a reminder of my new policy details. If i request a hard copy you have the nerve to want to charge £5.00 just for a letter. Just how much profit do you want. The changes that have been made to your company are falling a little bit short of what they were last year.
8 years ago
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