I tried ringing you last week to renew my policy. I couldn't get an answer. I finally got through yesterday only to be told as I was a day over time I would have to pay extra- presumably losing the rebate for non usage? Allowing for the current situation I can understand delay in answering but an extra charge which I have to pay because you didn't answer is rather too much. I've always paid on time- check my record.
5 years ago
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