Been waiting over 2 weeks for a replacement screen, the appointment had a 4 hour arrival slot and 10 mins before the end of that slot I get a call to say nobody available, see you in January ! I wouldn't mind but they know how important it is to get the screen changed as the car is needed for a foreign 500+ mile road trip. Very disappointed especially as other well known companies would have done the job by now ! Will look at changing insurance companies after this experience as well as it seems poor customer service and bad service go hand in hand.
9 years ago
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