Avoid at all costs. I first contacted Auto Windscreens in January because I wanted to have my car windscreen re-sealed. After making my initial enquiry via the call centre, I was told that the local supplier would contact me the following day to make an appointment to come and do the required work. As there was no contact after a couple of weeks, I followed up and ended up with four failed appointments and endless phone calls on my part following up. I made a complaint but have never had any response. In the end a technician did turn up but said he had no information on the job, that removing the windscreen would probably break it anyway and therefore I'd need a replacement. In the end I gave up and told him to cancel the request. Appalling customer service and lack of communication. Looking at some of the other reviews, my experience is not exceptional.
9 years ago
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