This is the most ridiculous company i've ever had to deal with, customer service is disgraceful and timings are even worse. I would never use this company in a million years if it wasn't for my insurance company. I had a serious leak in my car after they had changed the windscreen, water was pouring in all over my carpet. They refused to take responsibility even though I never had any problems before they touched my car, it turned out they hadn't put the seals back on properly and there was a clear hole for water to come through. I would not recommend anyone to use this company.