Only left 1 star as can't chose no stars! Have been trying to get windscreen replaced since April, it's now June and they've cancelled twice due to "fitters calling in sick". Apparently by local centre has x 5 fitters off sick today! Will now be end of June. Might be quicker if you don't work and can make an appointment that suits them but god help you if you have a job / life and can't make a time they can do, & even when you make the effort they don't turn up & often don't even let you know! Not sure how they stay in business other than there's not much competition!