I am very conscientious about my vehicle, struggle with OCD in terms of detail and making sure everything is just right. My whole experience I have detailed below. From my first call to Auto Windscreens I was well informed by the operator, after confirmation of the issue and my details I had communication via text of confirmation for my agreed appointment. On the day of the appointment I had a call from the technician giving a time of arrival. He arrived on time, he was very courteous throughout. I stayed with him through the replacement period as I was intrigued how the process worked, he took the time to explain what he was doing as he was working. The job was completed in 50 minutes to a very high standard with an identical screen to the broken one. The technician tidied up after himself and left me with information around when I could drive after the screen was fitted as it needed to set. A very pleasurable experience coupled with great service. Well done to all involved a seamless operation throughout.