Engineer turned up, I advised please be very careful with my vehicle, then came out of my house to find the engineer had climbed onto the drivers door to remove the windscreen, sounds unbelievable I know. The went to the door and realised he had bent the door rubber trim, then continued to try a rectify damage by using a rubber mallet and screwdriver. After 4 months of going back to the Dealer, insurance company and auto windscreens, the outcome is the door was bent by the engineer standing on the door, paint all chipped. Still trying to resolve, no apology! Be very careful using Auto Windscreens, as they simply don't care! The damage that can be caused by an incompetent fitter is endless! You will then bang your head against a wall trying to resolve! Truly shocking company! The Insurance companies that partner with Auto Windscreens should also be very careful with their reputation by recommending this company.