Ordered parts using my vin number and correct vehicle details. Showed as matching my vehicle. Front springs correct but strut mount too big. The spring is smaller than the mount so how can both be marked as fitting. Rear spring top mount is for a vehicle with McPherson strut even though 2009 outlander has multi link suspension. The item packaging even states they are for the newer model. Emailed autodoc germany, autodoc uk, messages through app yet a week later all I've had is a generic e mail to say to send back at MY expense for refund. I dont want refund. I want a pre paid label for return and the correct parts sent so that I can put my vehicle back together. Simple. Online chat was in German. I asked to use english and the chat replied in german and then immediately ended chat. I've used autodoc.uk for lots of vehicles with great experiences but due to brexit I had to use autodoc.de. disaster. I want to add photo proof below but the option is unavailable. Mmmmm