AUTODOC Reviews

Name: AUTODOC
Rating: 4.10

4.1 Rating 1,092 Reviews

79 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,092 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

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“profesional”

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Posted 1 day ago

“fast delivery good product”

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Posted 2 days ago

“Bought a clutch kit from you and just did what it said fitted no problem Would definitely buy again and recommend you to my friends”

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Posted 2 days ago

“Only used autodoc once but it was a very positive experience and I will order from them in the future.”

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Posted 1 week ago

“Very happy with the parts”

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Posted 4 weeks ago

“Great quick service at great price will be back on the site again”

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Posted 4 weeks ago

“Arrived on time, 100% satisfied.”

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Posted 4 weeks ago

“Good price, quick delivery. Willuse again.”

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Posted 1 month ago

“The parts I ordered were delivered promptly and securely with great communication from the company to keep me abreast of when they would arrive.”

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Posted 1 month ago

“Arrived in time and did job perfectly.”

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Posted 1 month ago

“AUTODOC filled my order promptly. They arranged for prompt delivery. Also, AutoDoc have not abandoned effort to restock items not currently in stock.”

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Posted 1 month ago

“Great product availability and good prices. I would give them a 5 however it does take over a week for items to be shipped to the UK which is too long and I only buy from them if I am able to wait for the parts.”

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Posted 1 month ago

“Lots of stock at usually good prices. Cheaper than Euro car parts here in the UK, who have really taken their eye off the ball. Expect 1 wk delivery is the only downside.”

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Posted 1 month ago

“Had great service yet again with ordering very easy, really quick posting and great communication.”

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Posted 1 month ago

“Great service, product delivered as expected ! All good !”

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Posted 1 month ago

“Consistent great value for money on OEM quality products from trusted manufacturers.”

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Posted 1 month ago

“It seems that the time from ordering to dispatch notification then pick up is getting longer again. Time a bit to long now☹️”

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Posted 1 month ago

“High-quality spare parts at affordable prices, fast delivery, I am very satisfied, I recommend them to everyone”

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Posted 1 month ago

“Good selection of parts at cheaper prices, have been using AUTODOC for 2 years and will continue”

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Posted 1 month ago

“Quick Response to problem. Saved me a gearbox going wrong with not changing oil and filter. ZF and audi uk sealed for life.No need to change oil what planet are they living on. Oil anf filter changed on tiptronic 6speed Germany and USA. UK wants a failure so you buy new car or gearbox. Walton Audi £222.00 per Hour labour rate Avoid”

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Posted 1 month ago

AUTODOC is rated 4.1 based on 1,092 reviews