AUTODOC Reviews

Name: AUTODOC
Rating: 4.15

4.2 Rating 1,231 Reviews

80 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.2

Based on 1,231 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a good outfit but needs an improvement to it's website. It's not straightforward enough. My only criticism, as the quality and the delivery is up with the best.”

Helpful Report

Posted 4 months ago

Dear customer! Thank you for taking the time to share your feedback with us. We are delighted to hear that you were satisfied with the quality of our products and the delivery service. Your positive comments are greatly appreciated. We also value your suggestion regarding our website. We understand how important it is for the ordering process to be clear, intuitive, and easy to navigate. Your feedback has been noted and will be shared with the relevant team as we continuously work to improve our customers' online experience. Thank you once again for your kind words and constructive feedback. We hope to have the opportunity to serve you again in the future. Best regards, AUTODOC Team

Posted 4 months ago

“all good great service 5*****”

Helpful Report

Posted 4 months ago

Hello Seymour Mitch! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team

Posted 4 months ago

“Ordered a complete service kit for my shogun. I got everything on the one web page which I like. The prices were very competitive but the main draw was the great price for my engine oil. The items all arrived very quickly and well packed. I would thoroughly recommend AUTODOC for your parts for your cars. Well done”

Helpful Report

Posted 4 months ago

Hello Steven! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team🧡

Posted 4 months ago

“Item ordered, brilliant. Only downside, packing and delivery took too long.”

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Posted 4 months ago

Hello Graham!🌟 Thank you for your feedback. Have a nice day! Best regards, AUTODOC Team🚙💨

Posted 4 months ago

“Ordered a driveshaft and auxiliary belt kit for my BMW 330 D I got both items at a great price and the delivery was really quick as well excellent service. Highly recommend.”

Helpful Report

Posted 4 months ago

Hi Brown Phil, We're touched by this review and grateful for your trust⭐. This confirms that we're on the right path💫. We look forward to your return! Best, AUTODOC Team

Posted 4 months ago

“Fast delivery and at good price”

Helpful Report

Posted 4 months ago

Hello Marshall Dennis!😊 Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Best regards, AUTODOC Team🚗

Posted 4 months ago

“Cheap ..fast and good quality”

Helpful Report

Posted 4 months ago

Hello Sandu Iulian! Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team

Posted 4 months ago

“The leadtime is too long, after we placed order and the status was available, it took more than a week. it is unexpected. hope it can be improved on your logistic control.”

Helpful Report

Posted 4 months ago

Hello LO Ka yue, Thanks for your feedback. We are sorry to hear that you are not satisfied with our delivery time. The order processing is 1-2 working days and then order is sent. The delivery time is 3-4 working days. We do our best to speed up all the process. Please contact us at help@autodoc.de if you have any questions. Best regards, AUTODOC Team

Posted 4 months ago

“Got the right parts, first time! Autodoc app helped me find the right item, plenty of options from pattern parts to best quality name brands. Everything fitted perfectly, delivery was quick enough, price was good, highly recommended. I try to use Autodoc for all of my parts purchases, I do recommend the Safe buy option which, for a few extra quid, guarantees that the parts are correct and covers the return costs if they are not.”

Helpful Report

Posted 4 months ago

Hi Crouchman Jon! This positive review is a real joy for the whole team🧡. Thanks for noting our work! We'll strive for even greater heights in service. Come by more often! Warmly, AUTODOC Team🚗💨

Posted 4 months ago

“Items purchased were of good quality, very reasonably priced and delivered promptly and well packaged. A+”

Helpful Report

Posted 4 months ago

Hello John ! 🙌 Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations. Best regards, AUTODOC Team🚗

Posted 4 months ago

“The part fitted correctly, was good quality and delivered promptly. Thankyou”

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Posted 4 months ago

Hello Rachel! Thank you for your kind words and appreciation of the quality of our work🧡. Your feedback - is the best reward for us. We are looking forward to seeing you in our online store. Best regards, AUTODOC Team🔧🧰

Posted 4 months ago

“Very happy with my purchases except the cabin filters are wrong again .”

Helpful Report

Posted 4 months ago

Hello Stephen! Thank you very much for your kind words🌟. We will continue to delight you with high-quality service. Our manager will contact you to help you with cabin filter. Best regards, AUTODOC Team🚗💨

Posted 4 months ago

“Very efficient service by Autodoc from ordering to delivery. Will use this company again.”

Helpful Report

Posted 4 months ago

Hello Ron! Please, accept our gratitude for your feedback and attention to our work🙌. We are happy you have a positive cooperation experience with us. We wish you good luck on the road. Best regards, AUTODOC Team🚗

Posted 4 months ago

“Excellent service used many times now and will continue to.”

Helpful Report

Posted 4 months ago

Hello Chris! Thank you very much for your kind words🌟. We will continue to delight you with high-quality service. Best regards, AUTODOC Team🚗💨

Posted 4 months ago

“Thanks for AUTODOC COMPANY, it's very good and quality spare parts .Very good price. I have bought many parts and I installed everything without any problems.”

Helpful Report

Posted 5 months ago

Krols Raimonds! Thank you for your kind review! We are delighted to hear that you are satisfied with the quality of our spare parts and our prices. It's great to know that everything was installed smoothly and without any issues. We truly appreciate your trust and look forward to serving you again in the future! 😊 Best regards, AUTODOC Team

Posted 5 months ago

“Parts arrived and fitted as expected. The only thing that wasn't great was that i did not receive any delivery notifications until the actual day but that aside, everything was good.”

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Posted 5 months ago

Hello Elliott Mark!😊 We are very pleased to receive positive feedback from our customers! Good luck on any road. Best regards, AUTODOC Team🛠️

Posted 5 months ago

“Brilliant service parts ok just had a issue with clips on boot struts keep poping off acasionally but parts are good as allways”

Helpful Report

Posted 5 months ago

Dear Kim! We are very pleased to read sincere reviews. Thank you for choosing our company! Best regards, AUTODOC Team🚙

Posted 5 months ago

“Quality products at great prices, delivery a bit slower but worth the wait if not an emergency situation.”

Helpful Report

Posted 5 months ago

Hello Alan! We are very pleased to read sincere reviews. Thank you for choosing our company. We continue to work to make delivery faster! Therefore, we will be glad to see you again in our store. Best regards, AUTODOC Team

Posted 5 months ago

“Just what i ordered a great item will buy from here again”

Helpful Report

Posted 5 months ago

Hello Robert! Thank you for choosing our company. We're glad you were satisfied. Please contact us again. We look forward to welcoming you to our online store. Best regards, AUTODOC Team

Posted 5 months ago

“Parts arriving quicker with Evri than gls did.”

Helpful Report

Posted 5 months ago

Hello Gary! We are very glad that your cooperation with us has brought positive emotions. Please, feel free to contact us again. We are looking forward to seeing you in our online store. Best regards, AUTODOC Team

Posted 5 months ago

AUTODOC is rated 4.2 based on 1,231 reviews