Autodoc took 6 weeks and 5 days to deliver my timing belt and service parts!!! Shockingly bad customer services promised 4 times to update me as to where it was and only told me after 5 weeks it was stuck at the border. AND the two fuel filters were the wrong one so I had to buy locally from a business that knows what they are doing. ALSO, the filter kits from Autodoc do not tell you what is included - you have to guess. I guessed wrong and ended up with two fuel filters that didn't even fit my car. Now Autodoc say I have to send them back to Germany to get a refund which would result in a net loss to me. My blood is boiling. If you want a pleasant speedy transaction probably best to buy from a UK business. At least then you can legally send anything damaged/wrong back for free.
Autodoc asked me to revise my review so..... - Autodoc have refused to deal with the incorrect items they sent, asking me to return they to Germany at my own expense. I am out of pocket and stuck with items I cannot use and have no legal way to hold Autodoc responsible for their actions. BUYERS BEWARE
4 years ago
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