Misleading catalogue…...two parts that were described as matching my car turned out to be wrong on arrival. I was told it's my fault as I was supposed to contact them first and check whether the part is suitable (!?)
So I paid postage to receive the item in the first place, have to pay postage a second time to return their mis-supplied part to Germany and then pay postage a third time to receive the correct goods. If it was my mistake fair enough but it was not. Plus this will take another 2 weeks of precious time.
This really puts me off using them again. Not Good.
6 years ago
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