I ordered a valve trough their app on which I went through the car selecting process for my car. Exact year, make, model, engine. There was only one option for the valve that came up, which I chose. They sent me a different one. When I complained, they told me to pay for the return shipping (which is as much as the total cost of the item) and blamed me that I did not check with the customer service that the item will fit. Isn't this is what the before mentioned process is for? Customer service is trained to shake all complaints off, they would not waive the shipping fee even if this was their fault. Bad database on car parts, even worse customer service. I would not recommend, unless you want to get ripped off.
5 years ago
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