Where do I begin? Two weeks ago I ordered an ignition coil from AutoDoc and paid via ApplePay on there App. I instantly received an order confirmation (Order number 28877520) and after that complete silence for a week. I contacted German customer service and was told that an English speaking colleague would contact me. I was then informed during the conversation that the item I had order was out of stock and that the funds had been refunded to me. So far nothing out of the ordinary and I decided to order a different brand agaiin via ApplePay (Order number 29157411) and as expected a confirmation email followed shortly and following that silence. This time I decided to check the order status and it stated that the order was refunded AGAIN. Called customer service and eventually received a call back from an English speaking colleague and was informed that his colleague that I had spoken to previously was wrong about stock and that the real reason both orders where cancelled was due to the fact that I had paid via Apple pay and that they were refunding all payments received via AP and that I should use the Paypal option. Interestingly enough my friend ordered brake pads on the same day and paid via Apple pay without any problems and received his order few days later, so that wasn't true either. I obliged and did as I was told and paid via Paypal (ATTEMPT 3) (Order number 29236426) and as expected a confirmation email followed shortly and following that silence. I checked the order status and it stated that they needed further information and whilst I was on the phone to AutoDoc the order status changed to refunded AGAIN. After a lengthy conversation with AutoDoc they said they would send me a link (A bit dodgy) to pay via Bank Transfer. I obviously refused and have now decided to take my money elsewhere. Euro Cxr Pxrts rings a bell with smooth online payment and DHL EU wide delivery and no selective treatments of customers. Everyone's money is welcome. The customer service agent I spoke to also suggested that this might be a mechanism to protect against fraudulent activity and couldn't justify the suspicion nor was he willing to receive documents from myself to confirm the genuine nature of the transaction