Order 31458117
Had to give 1 star as cannot give none. AVOID LIKE THE PLAGUE, I WOULD RATHER LICK A COVID PATIENT THAN DEAL WITH THESE EVER AGAIN ! at first glance, and first couple of orders, ok i guess if you dont mind the wait. But the worst experience i have ever had with customer services. paid over a hundred pounds on a throttle body for my vehicle. on arrival i connected electrically to test prior to fitting, Failed test, faulty part put a code up as soon as connected, not even fully fitted. contacted autodoc, told it will take 8 weeks for a warranty claim, no returns label for faulty goods, i have to fill in a online form giving details then they will consider sending out a returns label. it is not a warranty claim if it has never worked, it is faulty and should be replaced at autodocs expense and not down to me to do anything other than print label off and take to post office. four conversations later and not even allowed to speak with a manager, apparently they dont deal with customers. NEVER AGAIN ! THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED !
3 years ago
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AUTODOC has a 4.0 average rating from 951 reviews

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