Negatives: - Dispatch of packages is atrocious. It took 1.5 weeks (order sent on a Sunday) to receive the parts. Following the status on the app, this was due to the package not having even left the warehouse until the second week. - After carefully selecting the parts I wanted from brands I trust, Autodoc decided to deliver another part from STARK brand. This was done without consent/consultation. They claim that it was because the part (from the brand I chose) was not in-stock. Why then, in this day of digital stock tracking, was it available to order on the website or through the App?!?! I then have to waste more of my own time to return the parts I never wanted in the first place. Positives: - Prices are decent. - App is user-friendly. If Autodoc wants to be the online platform for auto parts, they definitely need to up their game.