The correct part for our car was ordered but was determined by a qualified mechanic to be faulty. Of course the part was mounted how else would we know it was faulty. No UK contact number, (but uk web address) so used the chat function. Would not address the problem just constantly asking for the VIN, which was given. Three different representatives came on chat, as each would/ could not address the problem and then they just disconnected. So now I’m out of pocket and there seems to be no avenue for any resolution. No consumer rights with this company.
4 years ago
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