⭐☆☆☆☆ Rude Technician and Ongoing Tracker Issue – Extremely Disappointed I had my windscreen replaced by Autoglass recently. While the actual fitting was satisfactory, the technician’s behaviour from start to finish was shockingly rude and unprofessional. He barely spoke, showed no courtesy, and acted as though he was being forced to do the job. It was an incredibly unpleasant experience. To make matters worse, during the windscreen replacement, the technician removed my car’s tracker — from who knows where — and failed to reconnect it. Since then, my tracker has been showing that my car is still parked at their Gallions Reach branch, even though I’ve been driving it. I’ve spent over a week trying to get Autoglass to resolve this, and every time I call, I’m told someone will get back to me. No one ever does. It’s extremely stressful, especially knowing that if my car gets stolen, there’s no way to trace it. I can’t help but feel this was done intentionally — perhaps the technician didn’t like the colour of my car or even the way I looked. Whatever the reason, it’s disgraceful behaviour. Autoglass seems fine until something goes wrong — and then you see their true colours: dismissive, incompetent, and completely lacking in customer care. I regret trusting them with my vehicle and would not recommend them to anyone.