Since I first had to deal with Autoglass to replace a rear windscreen, it has been nothing but a nightmare. The glass was broken in September 2024, and now, almost a year later (August 2025), the job is still not properly completed. Please avoid this company if you have any alternative.
After they finally installed the correct windscreen in May 2025, I immediately noticed a loud, high-pitched whistle while driving. I contacted customer service, and a technician confirmed that the installation had not been done properly. They said new plastic parts would need to be ordered and another appointment arranged. Since then, Autoglass has completely disappeared – despite my repeated attempts to get in touch.
To make matters worse, I have a long drive ahead (3 full days of driving), which I’ll now have to do with this constant whistle, even though I had explicitly told them I needed it fixed before leaving.
Thank you, Autoglass – you’ve proven once again just how poor your service is.
2 weeks ago
Autoglass has a
1.7
average rating
from
11
reviews