I had to initiate an enquiry as to why parts had not shown up after nearly 2 weeks. I was then told after multiple emails that the supplier had to stock and no ETA. Communication was poor due to the fact that no stock from the supplier would have been known atleast a week prior to my enquiry, this was not passed on. If I had not made an enquiry I would have been still waiting for parts that were destined to never arrive. Pretty poor form.
2 weeks ago
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