Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy on line experience & pricing very competitive with other companies”

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Posted 7 hours ago

“Good and Wide product range and the prices are reasonable.”

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Posted 22 hours ago

“The website is easy to use. Ordered parts for Fiesta WZ was relatively painless, with many options for all budgets. But I only just ordered. Let's make sure they arrive in a timely fashion, in one piece/not damaged and as ordered! Lastly, fit the car. So this survey is a little premature - hence only three stars.”

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Posted 1 day ago

“Prices of parts good. Could use a loyalty program. Reasonably fast 7 day delivery in rural area”

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Posted 1 day ago

“I found it very easy to locate what i was looking for, and the description was very accurate. Thank you.”

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Posted 2 days ago

“Unbelievably efficient service, communication and delivery.”

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Posted 2 days ago

“Parts arrived very good quality Waiting to be fitted Website easy to navigate pricing good Freight and delivery excellent Would highly recommend 👍”

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Posted 2 days ago

“Good variety of products.”

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Posted 2 days ago

“Very easy to deal with. Have good products. Very affordable.”

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Posted 2 days ago

“Very helpful parts and freight”

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Posted 4 days ago

“Staff were very helpful to work out the correct parts and quantities for my job. Shipping was OK, ordered Tuesday morning, got shipped Thursday morning, and was delivered the following Monday morning.”

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Posted 4 days ago

“After placing order, boarded with emails from AS yet it is difficult to contact anyone to discuss the order”

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Posted 4 days ago

“Shipping costs seemed high compared to others”

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Posted 5 days ago

“Navigating the online store was easy. Had heaps of stuff and prices were well priced. Communication was great. I bought a head unit for my wifes Bf falcon now i am just waiting for it so i can install. Exciting my wife will be able to make hands free calls. Yea”

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Posted 5 days ago

“Very helpful when I phoned them and their pricing is very competitive.”

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Posted 1 week ago

“Havent recieved goods yet bit hard to offer a review at this time”

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Posted 1 week ago

“Made an enquirey before purchase and was contacted by email, exchanged a few back and forth figuring out parts numbers and stock availability, one item a Mackay front wheel hub and bearing kit Left&Right i was confused and wanted to double check if that meant their was 2 full assemblies in the kit i was buying as it said left and right at which time i was assured yes it does so proceed to but and then a week and a half later box full of parts and only one hub assembly, so im now stuck getting held up waiting to sort things out and had ni response to the email i sent Bryan”

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Posted 1 week ago

“Easy to navigate we site”

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Posted 1 week ago

“Prices are good, delivery is prompt but not with global express. They do not deliver to rural areas. I ordered left and right upper control arms for my PK ford ranger and had the parts checked against rego. The bolt holes were too small and I had to drill them out to 9/16" . You owe me.”

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Posted 1 week ago

“Simply made the effort to ensure I was able to get the part I needed.”

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Posted 1 week ago

Automotive Superstore is rated 4.4 based on 2,373 reviews