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Automotive Superstore Reviews

4.4 Rating 3,166 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
12,756
 Metrics
4.4
Based on 3,166 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
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Badrah
Verified Buyer
“I purchased a pump recently, which was good quality for a reasonable price. When I tried to use the coupon code for my next purchase, it glitched and didn't work. Plz advice”
Automotive Superstore 5 star review on 15th July 2026
Helpful Report
Posted 13 hours ago
Lindley
Verified Buyer
“The only problem I have is the dispatch day is seven days from now”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Brand products at a fair price with good processing systems in place.”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“Xxxxx zzzzzzzz”
Helpful Report
Posted 3 days ago
Raffi
Verified Buyer
“Online shopping to arrange pickup is terrible. No option to pickup from Castle Hill when that's the most convenient place for me. Had to order shipping as there was no pickup option for Castle Hill.”
Helpful Report
Posted 3 days ago
Tarryn
Verified Buyer
“Very easy process, good prices and best of all user-friendly app.”
Helpful Report
Posted 3 days ago
Gage
Verified Buyer
“Easy site to navigate”
Helpful Report
Posted 3 days ago
Chris
Verified Buyer
“I ordered an air filter but the incorrect filter was sent to me, so I followed the return protocol but then received a text stating a different numbered filter is what I need however it was also an incorrect part number. Received a text yesterday saying you’re waiting for a response from me after I have already responded and have got the automated received response from you. What a debacle. First and last time I order from this company”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“This is my second time trying to purchase something from your website. The first time the transaction wouldn’t go through, so I paid more for the item on another website instead of trying to call. This time was a similar issue when it came to payment, so I tried my zippay acct and it went through. Besides that your prices seem reasonable and it was relatively easy to find parts.”
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
“Estimated delivery times from time of order constantly got longer and longer. In hindsight would not have ordered if the information was more accurate. Have sourced from an alternate supplier. If you go to a restaurant and you don't enjoy your meal then you don't go back. Understand Supplier issues,freight delays and other factors that come into it.Not complaining not seeking refund and won't be saying anything negative or positive about this experience publicly. Cannot answer questions below as am waiting till the 21st July for expected delivery”
Helpful Report
Posted 3 days ago
Kerry
Verified Buyer
“Excellent Service”
Helpful Report
Posted 4 days ago
Andrew
Verified Buyer
“So, after a terrible experience with my first order not being shipped until 2-3 weeks after I paid for it, eventually it was sent upgraded to express, but only after a request for a refund. I figured, maybe it was a genuine mis-hap as generally the reviews are positive for this company...so I opted to give a second chance on another order. So, after I paid for a new order I'm notified that the estimated date for my order to be 'processed' is 6 days out! This is pretty poor. Woeful even. The site appears to have a great range of products and competitive pricing. The customer service however appears lacking and it would be a shame to see what seems to be a great outfit/resource lost due to poor/delayed service. Maybe disclosure of availability and despatch times BEFORE payment would better for business for all parties....Or up your game and despatch orders in a reasonable time frame. So I'm not overly confident or optimistic but hope you can prove me wrong, in which case you will have a regular customer, if not I will not be back unless I'm definitely in no hurry for the goods and can only tell people truthfully of my experience.”
Helpful Report
Posted 4 days ago
Brent
Verified Buyer
“Part was ordered as in stock, shipping in 1-3 days, 8 days later still hasn't arrived. I am following up with you customer service number and no one is getting back to me. You should not sell parts you don't have stock of. have asked for refund.”
Helpful Report
Posted 5 days ago
Garry
Verified Reviewer
“I ordered a windscreen wiper part based on the Number plate system. The part didn't fit. It is now 3 weeks since I raised the issue and despite a few responses to my issue I still have not had any resolution 3 weeks later.”
Helpful Report
Posted 5 days ago
Alan
Verified Buyer
“Thanks guys for your great customer service during my recent glitch with my online order. The issue was addressed and resolved very quickly, very much appreciated. Keep up the great work.”
Helpful Report
Posted 5 days ago
Marko
Verified Buyer
“Always on time”
Helpful Report
Posted 6 days ago
Peter
Verified Buyer
“I had an issue with a prart not fitting and was contacted within afew hours the get it sorted and credit raised.”
Helpful Report
Posted 6 days ago
Mark
Verified Buyer
“Competitive prices”
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Posted 6 days ago
Gene
Verified Buyer
“This is a retraction on my previous review, initially automotive Super spares did not contact me on an inquiry, but this was due to Telstra outage, they did eventually contact me, and could not have been more helpful, (considering the person that contacted me was on holidays) all is sorted now, and will continue shopping with automotive super spares, as I have done in the past.”
Helpful Report
Posted 6 days ago
Judith
Verified Buyer
“Easy to navigate the site, great quality products and good prices. Thank you!”
Helpful Report
Posted 6 days ago
Automotive Superstore is rated 4.4 based on 3,166 reviews
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