Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,867 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 25th April 2025

277

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finding the items was good, but have heard nothing about despatch and delivery as yet”

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Posted 6 hours ago

“Received actual items ordered , not some cheaper substitute, which is good business. Thanks for service and, when need arises, will be back .”

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Posted 14 hours ago

“slow on processing the orders had the order for 2 full business one would think ordering parts before start of buisness on Tuesday would have the parts by Friday you guys are only 1.5 hrs away from me”

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Posted 15 hours ago

“With a large selection of everything automotive at very competitive pricing and fantastic delivery times, I'm a very satisfied customer. The few times that there has been an issue the problem was rectified swiftly by one of the companies exceptional customer service representatives. Recommended to friends and family who also share the same opinion.”

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Posted 17 hours ago

“Great service, prompt delivery & great price. Thanks to Nic who answered our questions diligently.”

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Posted 1 day ago

“Efficient service.”

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Posted 2 days ago

“Only the second time I have bought from you and both experiences have been great. Communication and delivery both very good. Prices are very competitive and will definitely shop here more in the future.”

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Posted 2 days ago

“Return customer, and always find what I need with little effort and arrives as expected.”

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Posted 4 days ago

“Very happy with last purchase and the prices of new purchases and to be able to buy certain products for my rare old muscle car so I can keep it on the road for years”

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Posted 4 days ago

“14 days later my parts still are not here, poor form with no correspondence to say what is going on. Buy your parts else where as they Cleary don’t give a F about customers.”

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Posted 4 days ago

“I highly recommend Automotive Superstore for your auto parts. I have done online orders and it's always an easy process. The prices are really good compared to other places. Automotive Superstore have the parts I need in stock so no need to wait. Delivery on other orders from there have been pretty quick so that's a bonus. So many payment options to suit everyone's budget. I'm sure customer service would be outstanding too, fortunately what I have purchased from there has always been the perfect fit for my vehicle so I've never had to call in about an order. Look no further, Automotive Superstore is what everyone needs. Again, I highly recommend them.”

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Posted 4 days ago

“I needed to replace a failed 10year old Alpine AppleCar Play head unit in my Isuzu DMAX. I haven't used AS previously however i'm increadibly grateful I found them. I purchased a new Alpine headunit (HALO9). The team answered all the questions I could think of and advised on what was needed to attempt the installation myself. Dispatched quickly, received within a couple of days. Perfect!”

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Posted 4 days ago

“Would highly recommend and will buy from again”

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Posted 4 days ago

“Quick response good price wait till I get the part”

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Posted 6 days ago

“Everything is great until it is not. No actual human being will address a delivery issue, it's all AI and bots. Communication below par, showing this retailer was an error.”

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Posted 1 week ago

“Just purchased an M81 GC150 battery charger which is not doing what it is advertised to do . I have tried numerous times to contact them to explain what the issue is only to be told don't ring this number, send a txt to this number and have emailed them. Seems to me they are only willing to help the buyer. I now wish I hadn't used ASA as I had bought several item's.”

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Posted 1 week ago

“All good —-”

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Posted 1 week ago

“Shipping cost seem to be well above market rates. All large companies get significant discounts on shipping and there is no reason to charge the full rate. Next time I will be looking somewhere else.”

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Posted 1 week ago

“Website was easy to navigate”

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Posted 1 week ago

“The website is wrong. And they sent me the wrong blade for my car. The correct blade the website says is incompatible with my car. Surly they have supplied blades for a Prius C in the past and had this complaint already!”

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Posted 1 week ago

Automotive Superstore is rated 4.4 based on 1,867 reviews