Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I found your web site is very easy to navigate”

Helpful Report

Posted 1 week ago

“Great Prices on the Black Friday Sale, one thing I noticed yesterday was the price difference on the DBA 109S Rear Brake Rotors , was showing $268 but once you click on it went up to $309, I notice it has know been rectified. Other than that would buy again , Great Store”

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Posted 1 week ago

“Always a good experience from Automotive Superstore.Quality brands and good delivery times.”

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Posted 1 week ago

“Large variety of products. Great choice of brands & reasonable prices. The only downside is when searching specific items they don’t always display exactly what it is (ie I was looking for front brake pads for my car but when the search displayed the items the 1st on the list was rear pads not front and I had to open each display to see if it was front or rear pads). But the same happens when conducting the same searches at out local auto stores as well it really is a bit frustrating but overall I finally found & ordered my pads.”

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Posted 1 week ago

“Pricing competitive but despatch time a little slow. Took 8 days from order to arrival of part.”

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Posted 3 weeks ago

“Website became a bit clunky. Couldn’t find a seal for a thermostat and diameter of plastic push clip was not listed. eg 8 or 10 mm.”

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Posted 3 weeks ago

“I have used you in the past & only just now have realised that you have an outlet in Dingley VIC. This is really handy for me so I will be using you more in the future. Not only great prices but now local as well!”

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Posted 4 weeks ago

“order arrived safe and sound no issues”

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Posted 1 month ago

“I was very pleased to find the part I wanted, but it did not come up and nor did AS in my general search. It was only after a very specific general google search that I found an item at AS that was similar to my specific search that I was able to search AS with more specific details and found exactly what I wanted (even though it was not actually what I specifically searched for) I am very happy and you have click and collect which suits me too.”

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Posted 1 month ago

“Easy to order product i wanted but have to say I was surprised to then have to wait a week for it to potentially be shipped on the 29th Oct. Now past that time frame and as far as I'm aware still hasn't shipped a week after paying for and ordering it.”

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Posted 1 month ago

“The anti animal device purchased actually work!. There are so many animals killed on the highway between Melbourne - Sydney every night and it so preventable if more people used these cheap devices.”

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Posted 1 month ago

“Shipping time was really quick, however, the packaging was really poor. The products were not packed in another box for safety. They where shipped by taping the process boxes together, no packaging or anything and these were large Brembo brake rotors. When I recieved them the boxes were squashed and ripped. Luckily the rotors weren't damaged, but that doesn't change the fact. Please see photos of the boxes. Ill keep buying from you, but please spend the extra money and pack our products properly.”

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Posted 1 month ago

“Odered three products cross checked the dimensions once twice on the internet and all three matched my vehicle, one item din't match my vehicle, the other two did. I have since checked the misaligned item on SuperStores analysis and the dimensions actually differ from the one's I trusted. Now I have one useless air filter and the correct one is probably waiting to be ordered. I opened the box and the filter has a few fingerprints on it(??”

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Posted 1 month ago

“Easy to use website. Was offered a discount to join membership. Did not mention how to apply discount, only to find out they send a SMS code. So ordered and paid without discount.”

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Posted 1 month ago

“easy shopping”

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Posted 1 month ago

“Automotive superstore website is easy to navigate and find parts. In cart payment was difficult to process Possibly due to a general issue with all technology from time to time. Otherwise happy with the online platform.”

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Posted 1 month ago

“Always good quality”

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Posted 1 month ago

“Easy to navigate and find required parts at a reasonable price”

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Posted 1 month ago

“Great service, great products”

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Posted 1 month ago

“Good prices”

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Posted 2 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews