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Automotive Superstore Reviews

4.4 Rating 2,529 Reviews
84 %
of reviewers recommend Automotive Superstore
4.4
Based on 2,529 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Anonymous  // 01/01/2019
Web site was very easy to navigate.
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Posted 2 days ago
Simple web site to use & find parts
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Posted 3 days ago
Good and service on your end is fine and no issue. I however take issue with your support of the company couriers please. They DO NOT deliver to the home EVER. Period! This is not a singular incident, but a wide spread issue across the board. I pay for a delivery to the home and do not expect to have to go up to the local newsagent for every delivery from couriers please. It is frustrating that companies use a service that is not delivering to the home but takes it straight to the local drop off point. Please look at there online reviews and take stock on using there services. There are many other courier services that fill there promises…
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Posted 4 days ago
Ordered one day and received it the next day. Overnight from Sydney to Lake Macquaire.
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Posted 1 week ago
Website easy to navigate. Prices very competitive. Would give 5 star if i didnt have to wait 3 days for my battery. overall, great experience and will compare and include your store for future buying.
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Posted 1 week ago
I went on line for a part for my car and you had it.
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Posted 1 week ago
Overall good experience on the website but when I signed up to the newsletter to get a 10% discount on my first purchase, it took ages to get my 10% discount. After half an hour I thought I was not going get it so I purchased the product anyway I was disappointed to then receive a 10% discount code after I just spent almost $700.
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Posted 2 weeks ago
items as described very happy .. good quality and price
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Posted 2 weeks ago
When finished ordering one item it is some time near impossible to go on and order something else that is not directly associated with the ordered item. IE ordered filters when needed to see something else it was hard so just paid for the filters then moved on.
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Posted 2 weeks ago
Ground Zero 10 inch mid woofer. Product arrived nicely packaged and ahead of time. When I unboxed it the speaker itself looked fine. I went to use it for a template but I realised the box was broken. It turns out, the box used to support the speaker on its journey was not even the right size for the speaker and had just been jammed in. It isn't easy to make a template, well it is, but it's time consuming and not all ten inch speakers are the same fit. The info in the booklet was very scant on details. But it's in my car now hooked up to a ground zero mini 2 amp, with bandpass filter and it sounds mint bridging the gap between subwoofer and the rest of the stereo. Would have given 5 stars but for the packaging.
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Posted 3 weeks ago
Great web site and fast delivery
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Posted 3 weeks ago
Great selection
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Posted 4 weeks ago
Website is relatively user friendly in finding suitable products.
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Posted 1 month ago
I have been looking at your site for a while and very happy with your results
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Posted 1 month ago
I found your web site is very easy to navigate
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Posted 2 months ago
Great Prices on the Black Friday Sale, one thing I noticed yesterday was the price difference on the DBA 109S Rear Brake Rotors , was showing $268 but once you click on it went up to $309, I notice it has know been rectified. Other than that would buy again , Great Store
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Posted 2 months ago
Always a good experience from Automotive Superstore.Quality brands and good delivery times.
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Posted 2 months ago
Large variety of products. Great choice of brands & reasonable prices. The only downside is when searching specific items they don’t always display exactly what it is (ie I was looking for front brake pads for my car but when the search displayed the items the 1st on the list was rear pads not front and I had to open each display to see if it was front or rear pads). But the same happens when conducting the same searches at out local auto stores as well it really is a bit frustrating but overall I finally found & ordered my pads.
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Posted 2 months ago
Pricing competitive but despatch time a little slow. Took 8 days from order to arrival of part.
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Posted 2 months ago
Website became a bit clunky. Couldn’t find a seal for a thermostat and diameter of plastic push clip was not listed. eg 8 or 10 mm.
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Posted 2 months ago
Automotive Superstore is rated 4.4 based on 2,529 reviews