Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,086 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I would've given a 5 star rating but there is always things that can be done better.”

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Posted 22 hours ago

“Very good customer service cheers”

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Posted 2 days ago

“Very happy with entire experience. Delivery successful in reasonable time. Product as expected. Thank you K”

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Posted 4 days ago

“Don't hesitate to check out once parts in in your cart. The price may change. Also, check the "on sale" price transfers to your cart.”

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Posted 2 weeks ago

“Good range of products, fair prices but not the best available. A 5% discount code is provided after first purchase. However, I became aware of AS through the Redriven youtube channel. No discount code was provided through Redriven - why not? It would seem AS has no way of tracking referrals from Redriven, which is a strange way of monitoring return on marketing investment. Surely a discount code should be provided to Redriven and then that code can be tracked by AS?!? Anyway, they might need to get some marketing advice...”

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Posted 2 weeks ago

“Have used previously and am happy with prices and sevice”

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Posted 3 weeks ago

“Good range, but needs a little more in-depth search of spare parts”

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Posted 3 weeks ago

“Easy website to navigate made purchasing very easy”

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Posted 4 weeks ago

“Waiting for my parcel or up date on when it is arriving”

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Posted 4 weeks ago

“Bloody good”

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Posted 1 month ago

“Placing the order for the head unit bundle was quite easy, But at the start of my choosing which head unit suited me a side window popped up saying sign up for sms notifications and I will be eligible for 10% off my order. So I signed up and waited for the discount code to be sent, and I waited , and still no code came through. So after a while I began thinking that was a waste of time and I placed the order. And then straight away the discount code came through..???? So I missed out on the discount for my purchase. Very cheesed off about that. I hope the order goes a bit better than the advertising.”

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Posted 1 month ago

“Product was as described”

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Posted 1 month ago

“Time wise was great but unfortunately I ordered the wrong part . My fault all good”

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Posted 1 month ago

“Good staff and service very helpful”

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Posted 1 month ago

“price is good so far . See how long it takes to send . So far so good. Thanks”

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Posted 1 month ago

“The online order was straightforward enough my only concern was typically shortly after ordering a follow up email giving payment, an order reference number and delivery details I’ve not received anything as yet”

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Posted 1 month ago

“Hi I found it a little confusing I had hoped entering the part number in the search box would have given me a more immeadiate response. But thanks anyway I'm pleased with the result”

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Posted 2 months ago

“Good support but found the discount offer confusing. They advertise a 10% discount but it is capped > Discount (EDM - Welcome 10% OFF ($25 Cap)) After raising the concern with their support team, they rectified the issue. They also supplied extremely fast delivery...well done !”

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Posted 2 months ago

“Great order turned up in time and correct part in good order”

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Posted 2 months ago

“sent out the item fairly quickly, just need a tad more communication, as I got no email saying "item purchased" etc etc so I didn't know if there was a error or something. But the man replied back to my email with my receipt of purchase and then all was good!”

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Posted 2 months ago

Automotive Superstore is rated 4.4 based on 2,086 reviews