Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,169 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I found your website fairly difficult to navigate, I look forward to receiving my Car cover and the variety in your stores looks healthy!”

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Posted 2 days ago

“Great communication and fast delivery, product received as described”

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Posted 2 weeks ago

“Will let you know when I receive order”

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Posted 2 weeks ago

“Web site makes me keep repeating information had a lot of trouble processing payment as in it would tell me after I tried to pay that something went wrong try again at a later date ? Y doesn’t it tell me what’s the problem?? I think I tried 5 times was going to ring this morning but tried one more time and it went though have had this before and just gave up and bought elsewhere it’s a shame really as the site is really good in finding parts that suits the car that I’m after”

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Posted 3 weeks ago

“First purchase, great correspondence & good pricing.”

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Posted 1 month ago

“Your online registration didnt prefill my address details. The suburb and postcode was not abled to be filled in manually. Rang Natalie and she did it over the phone with no issues. Thanks natalie.”

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Posted 1 month ago

“The parts are a lot cheaper than in the other stores”

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Posted 1 month ago

“Very good! Well suprised!”

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Posted 1 month ago

“I would've given a 5 star rating but there is always things that can be done better.”

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Posted 1 month ago

“Very good customer service cheers”

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Posted 1 month ago

“Very happy with entire experience. Delivery successful in reasonable time. Product as expected. Thank you K”

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Posted 1 month ago

“Don't hesitate to check out once parts in in your cart. The price may change. Also, check the "on sale" price transfers to your cart.”

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Posted 2 months ago

“Good range of products, fair prices but not the best available. A 5% discount code is provided after first purchase. However, I became aware of AS through the Redriven youtube channel. No discount code was provided through Redriven - why not? It would seem AS has no way of tracking referrals from Redriven, which is a strange way of monitoring return on marketing investment. Surely a discount code should be provided to Redriven and then that code can be tracked by AS?!? Anyway, they might need to get some marketing advice...”

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Posted 2 months ago

“Have used previously and am happy with prices and sevice”

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Posted 2 months ago

“Good range, but needs a little more in-depth search of spare parts”

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Posted 2 months ago

“Easy website to navigate made purchasing very easy”

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Posted 2 months ago

“Waiting for my parcel or up date on when it is arriving”

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Posted 2 months ago

“Bloody good”

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Posted 2 months ago

“Placing the order for the head unit bundle was quite easy, But at the start of my choosing which head unit suited me a side window popped up saying sign up for sms notifications and I will be eligible for 10% off my order. So I signed up and waited for the discount code to be sent, and I waited , and still no code came through. So after a while I began thinking that was a waste of time and I placed the order. And then straight away the discount code came through..???? So I missed out on the discount for my purchase. Very cheesed off about that. I hope the order goes a bit better than the advertising.”

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Posted 2 months ago

“Product was as described”

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Posted 3 months ago

Automotive Superstore is rated 4.4 based on 2,169 reviews