Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,988 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 21st May 2025

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was as described”

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Posted 3 days ago

“Time wise was great but unfortunately I ordered the wrong part . My fault all good”

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Posted 5 days ago

“Good staff and service very helpful”

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Posted 1 week ago

“price is good so far . See how long it takes to send . So far so good. Thanks”

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Posted 1 week ago

“The online order was straightforward enough my only concern was typically shortly after ordering a follow up email giving payment, an order reference number and delivery details I’ve not received anything as yet”

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Posted 1 week ago

“Hi I found it a little confusing I had hoped entering the part number in the search box would have given me a more immeadiate response. But thanks anyway I'm pleased with the result”

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Posted 2 weeks ago

“Good support but found the discount offer confusing. They advertise a 10% discount but it is capped > Discount (EDM - Welcome 10% OFF ($25 Cap)) After raising the concern with their support team, they rectified the issue. They also supplied extremely fast delivery...well done !”

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Posted 2 weeks ago

“Great order turned up in time and correct part in good order”

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Posted 3 weeks ago

“sent out the item fairly quickly, just need a tad more communication, as I got no email saying "item purchased" etc etc so I didn't know if there was a error or something. But the man replied back to my email with my receipt of purchase and then all was good!”

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Posted 2 weeks ago

“Very good to deal with and good named products will definitely utilise Automative Superstore again 👍”

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Posted 3 weeks ago

“Prompt service and website great . Correct item easily selected based on no plate and correct parts delivered quickly”

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Posted 3 weeks ago

“Quick & easy to pick my part & add to the shopping cart. During the processing I decided to take advantage of a 10% discount by signing up for SMS notifications however this was not automatically adjusted. I had to cancel the transaction & start again. Item has not arrived yet. It's only been 24hrs.”

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Posted 3 weeks ago

“Some items are a little over priced, shipping is very high.”

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Posted 3 weeks ago

“Very nice to deal with”

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Posted 4 weeks ago

“Had the parts, well priced. An easy experience.”

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Posted 1 month ago

“Competitive pricing and reliable.in saying that my previous order was split in two deliveries possibly a simple oversight.”

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Posted 1 month ago

“Package arrived early no problems excellent everything was in box”

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Posted 1 month ago

“Finding the items was good, but have heard nothing about despatch and delivery as yet”

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Posted 1 month ago

“Shipping cost seem to be well above market rates. All large companies get significant discounts on shipping and there is no reason to charge the full rate. Next time I will be looking somewhere else.”

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Posted 1 month ago

“Website was easy to navigate”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 1,988 reviews