Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,604 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi there, parts were as ordered and arrived promptly. One small issue was the condition of the package when it arrived. Thankfully no damage to the contents.”

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Posted 2 days ago

“Very good pricing click and collect could be a little quicker”

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Posted 1 week ago

“good service”

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Posted 1 week ago

“Given construction at the premises is still incomplete, none the less I got exactly the quality part I needed. Click & collect. Young lady in the service table at Seven Hills was fantastically helpful. Great service & product experience. Thanks!”

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Posted 2 weeks ago

“Very quick and easy”

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Posted 2 weeks ago

“Got the brake pads at a competitive price but no sensors in stock”

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Posted 2 weeks ago

“All good, would have liked an overnight freight option on the web site. The Oz post took 5 days for my parcel.”

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Posted 3 weeks ago

“A bit clunky when trying to distinguish & change between pick-up vs delivery. Otherwise ok.”

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Posted 3 weeks ago

“Great staff on pickup”

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Posted 3 weeks ago

“I think everything is fine, and look forward to receiving my goods, but I was very confused by an email saying some American mob I've never heard of had "declined" to guarantee my order even though I'd already paid for it. I'm sure there is an explanation, but it's a bit weird.”

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Posted 3 weeks ago

“Easy to find items, ...a better assurance on the credit card panel that it is secure”

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Posted 3 weeks ago

“At this point the service has been satisfactory”

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Posted 1 month ago

“I'm a bit disappointed i was offered a 10 dollar credit to be used witin48 hours for online orders but there was no where to apply it to the order and no one to speak to about it”

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Posted 1 month ago

“Every thing was easy to follow and order the correct parts, Australia post app a bit hard to follow for correct day off delivery.”

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Posted 1 month ago

“Happy with the efficient service of the original indicator light i purchased. Purchasing again due to my previous experience. Might continue to shop there if their range meets our needs.”

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Posted 1 month ago

“Have got items from superstore before,never had any problems always keep you informed of details.”

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Posted 1 month ago

“Quality parts and great communication from Automotive Superstore found them from a Google search couldnt be happier.”

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Posted 1 month ago

“Everything is working good as should. One problem needs fix: Apple Pay is not working- all process looks fine including double click and ding sound from phone but then nothing happens. No errors, just silence. Same happened to me here with another order about 2 months ago. I thought I finished transaction but I didn’t. Both times ended up entering credit card details. Otherwise all good”

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Posted 1 month ago

“Great delivery, fast process ... and no fuss”

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Posted 1 month ago

“When type in a part number that is now superceded to another it doesn't fit the car. So I had to resort to the older part”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 3,604 reviews