Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,445 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 11th September 2026

335

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have got items from superstore before,never had any problems always keep you informed of details.”

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Posted 2 days ago

“Quality parts and great communication from Automotive Superstore found them from a Google search couldnt be happier.”

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Posted 5 days ago

“Everything is working good as should. One problem needs fix: Apple Pay is not working- all process looks fine including double click and ding sound from phone but then nothing happens. No errors, just silence. Same happened to me here with another order about 2 months ago. I thought I finished transaction but I didn’t. Both times ended up entering credit card details. Otherwise all good”

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Posted 5 days ago

“Great delivery, fast process ... and no fuss”

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Posted 6 days ago

“When type in a part number that is now superceded to another it doesn't fit the car. So I had to resort to the older part”

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Posted 1 week ago

“Great products and great prices. Easy to find with the vehicle fit match. Quick and easy ordering. Delivery can be up to a few weeks to rural areas but if you don't need it urgently it's ok especially when they are on special.”

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Posted 1 week ago

“Staff know their product, website is a bit clunky. Product I ordered arrived and at a good price.”

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Posted 1 week ago

“Great customer support.”

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Posted 2 weeks ago

“I honestly would've given 5 stars but your handling time is way too long. Ordered a part 8th September 2026, says part will be ready for collection 11th September 2026. How does that make any sense?”

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Posted 2 weeks ago

“Easy to navigate. Only suggestion would be to identify/indicate shipping costs before going to shopping basket. No problem with the charge but I do know some people automatically look at other search results if there is no advice on what shipping may include.”

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Posted 2 weeks ago

“at this stage i have only ordered one product from your company but i think that i will be doing buisness with you quite often”

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Posted 2 weeks ago

“Delivered promptly.”

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Posted 2 weeks ago

“Products are fantastic but postage is far too expensive”

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Posted 3 weeks ago

“I was satisfied with the easy navigation of the website and the no-hassle purchase of my Audi part. Thanks”

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Posted 3 weeks ago

“The online experience with Automotive Super Store is always a good experience. Easy navigation, finding all the the parts I need. I have been purchasing performance upgrades for years from here and always had positive experiences. This time was no exception. However the online vehicle automatic part finding system says that the spark plugs I purchased do not fit my vehicle when I already have these exact plugs already in my car right now. Not sure what the issue there is but technology can get it wrong some times.”

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Posted 3 weeks ago

“Got stuck first time, but ok on second.”

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Posted 3 weeks ago

“The part we received seems to be correct, the customer service to find and supply the part was extremely, I apologies to the gentleman but I do not remeber his name. He was quick, informative, and very well mannered over the phone. Shipping was quick and has helped us help our customer with their vehicle.,”

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Posted 4 weeks ago

“Took a week to get here and paid extra in postage”

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Posted 1 month ago

“quick easy too get what i wanted”

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Posted 1 month ago

“Essentially the products I want are not always available at local retailers, hence I move to online, important is price and efficiency of receiving the product. Automotive superstore does a pretty good job at these two aspects, hence I am a regular customer”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 3,445 reviews