Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,606 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and great prices. Easy to find with the vehicle fit match. Quick and easy ordering. Delivery can be up to a few weeks to rural areas but if you don't need it urgently it's ok especially when they are on special.”

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Posted 1 month ago

“Staff know their product, website is a bit clunky. Product I ordered arrived and at a good price.”

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Posted 1 month ago

“Great customer support.”

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Posted 2 months ago

“I honestly would've given 5 stars but your handling time is way too long. Ordered a part 8th September 2026, says part will be ready for collection 11th September 2026. How does that make any sense?”

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Posted 2 months ago

“Easy to navigate. Only suggestion would be to identify/indicate shipping costs before going to shopping basket. No problem with the charge but I do know some people automatically look at other search results if there is no advice on what shipping may include.”

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Posted 2 months ago

“at this stage i have only ordered one product from your company but i think that i will be doing buisness with you quite often”

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Posted 2 months ago

“Delivered promptly.”

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Posted 2 months ago

“Products are fantastic but postage is far too expensive”

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Posted 2 months ago

“I was satisfied with the easy navigation of the website and the no-hassle purchase of my Audi part. Thanks”

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Posted 2 months ago

“The online experience with Automotive Super Store is always a good experience. Easy navigation, finding all the the parts I need. I have been purchasing performance upgrades for years from here and always had positive experiences. This time was no exception. However the online vehicle automatic part finding system says that the spark plugs I purchased do not fit my vehicle when I already have these exact plugs already in my car right now. Not sure what the issue there is but technology can get it wrong some times.”

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Posted 2 months ago

“Got stuck first time, but ok on second.”

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Posted 2 months ago

“The part we received seems to be correct, the customer service to find and supply the part was extremely, I apologies to the gentleman but I do not remeber his name. He was quick, informative, and very well mannered over the phone. Shipping was quick and has helped us help our customer with their vehicle.,”

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Posted 2 months ago

“Took a week to get here and paid extra in postage”

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Posted 2 months ago

“quick easy too get what i wanted”

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Posted 2 months ago

“Essentially the products I want are not always available at local retailers, hence I move to online, important is price and efficiency of receiving the product. Automotive superstore does a pretty good job at these two aspects, hence I am a regular customer”

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Posted 2 months ago

“Automotive Superstore prices are good enough for me to not bother going somewhere else.”

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Posted 2 months ago

“Quality products at generally good prices”

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Posted 3 months ago

“I would of given a 5, but need to improve online site as I had trouble. I kept persisting, and finally found parts, but I googled part i wanted, but I had trouble finding it on your sites for some reason. Kind regards Robert”

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Posted 3 months ago

“My Brake pads for my wife’s BMW were delivered at reasonable time and all parts were well priced, can’t wait to install the new ceramic pads, I am over the black brake dust from the genuine BMW pads, apparently ceramic pads are dust free :) I recommend shopping at Automotive Superstore for your car parts that you need.”

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Posted 3 months ago

“Just joined up seems ok but if you take debit cards then put it as an option on the payment screen. Also I am collecting from Melbourne apparently the items are coming in from Sydney ? It would be good if there was a shipping tracking indicating when the items left Sydney and an actual tracking of the ETA so a customer know when his order has arrived at the collection point. I am sure this would save a lot of customer frustration and Unn phone calls to you. Other than that hopefully my purchase goes smoothly. Thanks Jim”

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Posted 3 months ago

Automotive Superstore is rated 4.4 based on 3,606 reviews