Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,086 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good to deal with and good named products will definitely utilise Automative Superstore again 👍”

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Posted 2 months ago

“Prompt service and website great . Correct item easily selected based on no plate and correct parts delivered quickly”

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Posted 2 months ago

“Quick & easy to pick my part & add to the shopping cart. During the processing I decided to take advantage of a 10% discount by signing up for SMS notifications however this was not automatically adjusted. I had to cancel the transaction & start again. Item has not arrived yet. It's only been 24hrs.”

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Posted 2 months ago

“Some items are a little over priced, shipping is very high.”

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Posted 2 months ago

“Very nice to deal with”

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Posted 2 months ago

“Had the parts, well priced. An easy experience.”

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Posted 2 months ago

“Competitive pricing and reliable.in saying that my previous order was split in two deliveries possibly a simple oversight.”

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Posted 2 months ago

“Package arrived early no problems excellent everything was in box”

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Posted 3 months ago

“Finding the items was good, but have heard nothing about despatch and delivery as yet”

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Posted 3 months ago

“Shipping cost seem to be well above market rates. All large companies get significant discounts on shipping and there is no reason to charge the full rate. Next time I will be looking somewhere else.”

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Posted 3 months ago

“Website was easy to navigate”

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Posted 3 months ago

“Great use of the search facilities on this website. Quick in response and clear on details.”

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Posted 3 months ago

“Delivery on time, item exactly as requested, all good.”

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Posted 4 months ago

“Just what I was looking for and delivered in a reasonable time frame.”

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Posted 4 months ago

“Did everything right. Aus post took a bit of chasing up.”

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Posted 4 months ago

“Easy to find part I was looking for- reviewed by your system to confirm part was correct -excellent service. Thank You”

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Posted 4 months ago

“Pretty happy overall, although I find your pricing anomalies rather strange to comprihend. I bought front struts for my car and 1 strut (LHS) $194 and the other side was $266. The question remains.... "Why aren't they the same price?"”

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Posted 4 months ago

“Good products. Quick delivery Easy to order”

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Posted 4 months ago

“good experience would like more details on parts”

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Posted 4 months ago

“Website easy to navigate and use, online ordering simple to use.”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 2,086 reviews