Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,869 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 25th April 2025

277

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the product I wanted in stock and it even ( unlike some) included the gasket. Nice it came.by Australia Post and not "uber" or "other,," who are inclined to leave it in plain view by the front gate and or out in the rain. Was delivered ok. Always include required gaskets and or O rings if needed for correct installation, others don't as I found doing the search before purchasing”

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Posted 4 months ago

“All good. My only criticism is the photo of products was in black/white. I am still not sure if product I ordered is correct. My experience with ‘Superpro’ bushes are blue in colour. Very hard to tell from your website what colour bushes are. No other info yet. Ordered 24 hrs ago”

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Posted 4 months ago

“Just to say I was in a hurry to make the purchase and miss out the free gift of the power adapter for the phone.”

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Posted 5 months ago

“Jeff Fu (If interested and someone actually gives this to you), Support was excellent, although considering the validity of the web-site price, discount and GST calculation issues I reported on in detail, I felt Alberts offer of a $25 credit voucher was almost an insult. Alberts' response time throughout was VERY impressive.”

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Posted 5 months ago

“Web site and prices good. Dispatch and delivery time poor.”

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Posted 5 months ago

“Bought a fiew things from here and had no issues with products or service”

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Posted 5 months ago

“The process is very easy to order and use. Waiting for delivery.”

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Posted 5 months ago

“Absolute no problem so far… very pleased”

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Posted 5 months ago

“Good servicw and turn around”

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Posted 5 months ago

“All the parts I wanted were available and a good price which I was happy with. Unfortunately I had an issue with the website not able to proceed through checkout but the staff called me to help me with the order. There could be an improvement in freight durations/delivery times displayed at checkout. The 1-3 days delivery note should be updated to communicate that it’s the amount of days to prepare the order. I think this format was setup to bring in more orders but it has a negative effect on customer side. Could also include free shipping on orders above eg $100 not $500, most retailers these days have a lower threshold to qualify for free shipping.”

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Posted 5 months ago

“I like that you tell me if I have the right part for my vehicle”

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Posted 5 months ago

“Happy with my order”

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Posted 5 months ago

“Easy transaction”

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Posted 5 months ago

“Got what I wanted”

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Posted 6 months ago

“Ok to find what you need on their website .”

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Posted 6 months ago

“Packed and protected well, just the dispatch time was a little slow…”

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Posted 6 months ago

“Meets all my needs”

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Posted 6 months ago

“Product is correct and good price.”

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Posted 6 months ago

“very good service”

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Posted 6 months ago

“I was not able to successfully enter a different shipping address from my billing address. I then had to make a phone call to put it right.”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 1,869 reviews