Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,994 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site and prices good. Dispatch and delivery time poor.”

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Posted 6 months ago

“Bought a fiew things from here and had no issues with products or service”

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Posted 6 months ago

“Happy with my order”

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Posted 7 months ago

“Good servicw and turn around”

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Posted 7 months ago

“The process is very easy to order and use. Waiting for delivery.”

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Posted 7 months ago

“Absolute no problem so far… very pleased”

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Posted 7 months ago

“All the parts I wanted were available and a good price which I was happy with. Unfortunately I had an issue with the website not able to proceed through checkout but the staff called me to help me with the order. There could be an improvement in freight durations/delivery times displayed at checkout. The 1-3 days delivery note should be updated to communicate that it’s the amount of days to prepare the order. I think this format was setup to bring in more orders but it has a negative effect on customer side. Could also include free shipping on orders above eg $100 not $500, most retailers these days have a lower threshold to qualify for free shipping.”

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Posted 7 months ago

“I like that you tell me if I have the right part for my vehicle”

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Posted 7 months ago

“Easy transaction”

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Posted 7 months ago

“Got what I wanted”

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Posted 7 months ago

“Ok to find what you need on their website .”

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Posted 7 months ago

“Packed and protected well, just the dispatch time was a little slow…”

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Posted 7 months ago

“Meets all my needs”

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Posted 7 months ago

“Product is correct and good price.”

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Posted 7 months ago

“very good service”

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Posted 8 months ago

“I was not able to successfully enter a different shipping address from my billing address. I then had to make a phone call to put it right.”

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Posted 8 months ago

“I have bought from these guys a number of times and recommend them, good service and some bargains as well.... I never give 5 stars because nothing's perfect....”

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Posted 8 months ago

“Price is great, searching products can be frustrating wgen you have constantly enter vehicle and state over and over again.”

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Posted 8 months ago

“I was well informed how the order was going and Aust Post also kept me informed. I did enter a discount code unfortunately for me it didn’t appear also unless I read it wrong I thought I was entitled to free freight this also did not happen.”

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Posted 9 months ago

“The online experence was fine and easy, just the email for click and collect is slow as it has been over 24 hours since order was placed.”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 1,994 reviews