Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,871 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,871 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 25th April 2025

277

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought from these guys a number of times and recommend them, good service and some bargains as well.... I never give 5 stars because nothing's perfect....”

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Posted 6 months ago

“Price is great, searching products can be frustrating wgen you have constantly enter vehicle and state over and over again.”

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Posted 7 months ago

“I was well informed how the order was going and Aust Post also kept me informed. I did enter a discount code unfortunately for me it didn’t appear also unless I read it wrong I thought I was entitled to free freight this also did not happen.”

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Posted 7 months ago

“The online experence was fine and easy, just the email for click and collect is slow as it has been over 24 hours since order was placed.”

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Posted 7 months ago

“Review already sent on another line cheers”

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Posted 8 months ago

“Appear to have articles that match older cards”

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Posted 8 months ago

“Prompt delivery was excellent, but I had to modify the parts.”

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Posted 8 months ago

“So far so good”

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Posted 8 months ago

“I like shopping for service parts such as spark plugs and ignition coils etc from Superstore as finding parts at reasonable price and most OEM parts are available. The one area I find the service can be improved is on receipt of online order the store should aim to provide an ETA of delivery with 24 hours or less currently it takes over 3 Days before any notification is received and there is no tracking information on the website login.”

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Posted 8 months ago

“Quick easy to navigate”

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Posted 8 months ago

“Very good online car parts business! Products are as described! One thing should be improved is faster delivery!”

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Posted 8 months ago

“Very happy with range and pricing. Could be a bit quicker on the delivery side for local deliveries. Thank you”

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Posted 9 months ago

“Need quick dispatch time and benefit for long term customer”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Reliable. Good contact. Reasonable price”

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Posted 9 months ago

“Fast delivery some confusion around part availability with one email saying it wasn’t available after I had a confirmed order for it. Was resolved though with part delivered quickly.”

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Posted 9 months ago

“Very responsive Support. Very informative. However I was unable to get a specific answer to my question. As a result I purchased items to do the job (hopefully) out of frustration. I hindsight the direction I was going and the advice given were disparate and I was apparently unable to explain the difference clearly enough to get an suitable/satisfactory answer. Nevermind, after three purchases I should be able to solve my issue. Thanks to Support for trying.”

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Posted 9 months ago

“Very quick and efficient service. Item as described and undamaged.”

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Posted 9 months ago

“Website is easy to navigate. Submitting payment was also simple and seamless.”

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Posted 9 months ago

“Price is good and parts came quickly.”

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Posted 9 months ago

Automotive Superstore is rated 4.4 based on 1,871 reviews