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Automotive Superstore Reviews

4.4 Rating 3,254 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
13,034
 Metrics
4.4
Based on 3,254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Peter
Verified Buyer
“Had all the information I needed to buy great communication with the team”
Helpful Report
Posted 5 months ago
Bj
Verified Buyer
“Ordering parts from you is easy and would rather go to use direct instead of going through eBay or some other dealer but it makes think twice about buying direct because other sites actually cheaper but yet it comes from you any way you should be the cheapest from the start so don’t have to search or get bom barded by other sites it would be so great to know you could just have the one spare parts store to go to and know your going to get the best deal any way my auto dismantles yards would give a 20% discount to on going customer and gave me a 32% increase as I watched others close around me know iam medically retired but I can say I always looked after repeat customers and that made me feel the best Your delivery service also needs looking at iam still waiting for my other parts and that is a thing that could change my mind when there a places that use a courier service and can get deliveries with one too two days at most and there are many people in my area that ask me for recommendations because of my past business j cappellio”
Helpful Report
Posted 5 months ago
John
Verified Buyer
“All round very good. Staff I contacted via email were very helpful and although I have not my parts on hand I believe the sourced me the right stuff. My online shopping for an AFI EGR cooler for a Ford Ranger was problematic with descriptions of the ones on offer almost impossible for the average punters to match up different ones with actual model of vehicles - also listing conversions of models of vehicles offered in drop down boxes were confusing...this resulted in my having to contact your parts staff via email.”
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Posted 5 months ago
Dale
Verified Buyer
“Confirming what you bought helps with making sure that the product is what wanted”
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Posted 5 months ago
William
Verified Buyer
“Web site was very easy to navigate.”
Helpful Report
Posted 6 months ago
William
Verified Buyer
“Simple web site to use & find parts”
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Posted 6 months ago
Aaron
Verified Buyer
“Good and service on your end is fine and no issue. I however take issue with your support of the company couriers please. They DO NOT deliver to the home EVER. Period! This is not a singular incident, but a wide spread issue across the board. I pay for a delivery to the home and do not expect to have to go up to the local newsagent for every delivery from couriers please. It is frustrating that companies use a service that is not delivering to the home but takes it straight to the local drop off point. Please look at there online reviews and take stock on using there services. There are many other courier services that fill there promises…”
Helpful Report
Posted 6 months ago
Graham
Verified Buyer
“Ordered one day and received it the next day. Overnight from Sydney to Lake Macquaire.”
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Posted 6 months ago
See-Boon
Verified Buyer
“Website easy to navigate. Prices very competitive. Would give 5 star if i didnt have to wait 3 days for my battery. overall, great experience and will compare and include your store for future buying.”
Helpful Report
Posted 6 months ago
Robert
Verified Buyer
“I went on line for a part for my car and you had it.”
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Posted 6 months ago
Anonymous
Verified Buyer
“Overall good experience on the website but when I signed up to the newsletter to get a 10% discount on my first purchase, it took ages to get my 10% discount. After half an hour I thought I was not going get it so I purchased the product anyway I was disappointed to then receive a 10% discount code after I just spent almost $700.”
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Posted 6 months ago
Paul
Verified Buyer
“items as described very happy .. good quality and price”
Helpful Report
Posted 6 months ago
Greg
Verified Buyer
“When finished ordering one item it is some time near impossible to go on and order something else that is not directly associated with the ordered item. IE ordered filters when needed to see something else it was hard so just paid for the filters then moved on.”
Helpful Report
Posted 6 months ago
Jason
Verified Buyer
“Ground Zero 10 inch mid woofer. Product arrived nicely packaged and ahead of time. When I unboxed it the speaker itself looked fine. I went to use it for a template but I realised the box was broken. It turns out, the box used to support the speaker on its journey was not even the right size for the speaker and had just been jammed in. It isn't easy to make a template, well it is, but it's time consuming and not all ten inch speakers are the same fit. The info in the booklet was very scant on details. But it's in my car now hooked up to a ground zero mini 2 amp, with bandpass filter and it sounds mint bridging the gap between subwoofer and the rest of the stereo. Would have given 5 stars but for the packaging.”
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Posted 6 months ago
Maurizio
Verified Buyer
“Great web site and fast delivery”
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Posted 7 months ago
Callum
Verified Buyer
“Great selection”
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Posted 7 months ago
Ian
Verified Buyer
“Website is relatively user friendly in finding suitable products.”
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Posted 7 months ago
Jimmy
Verified Buyer
“I have been looking at your site for a while and very happy with your results”
Helpful Report
Posted 7 months ago
Arthur
Verified Buyer
“I found your web site is very easy to navigate”
Helpful Report
Posted 8 months ago
Peter
Verified Buyer
“Great Prices on the Black Friday Sale, one thing I noticed yesterday was the price difference on the DBA 109S Rear Brake Rotors , was showing $268 but once you click on it went up to $309, I notice it has know been rectified. Other than that would buy again , Great Store”
Helpful Report
Posted 8 months ago
Automotive Superstore is rated 4.4 based on 3,254 reviews
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