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Automotive Superstore Reviews

4.4 Rating 3,254 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
13,034
 Metrics
4.4
Based on 3,254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Rob Miley
Verified Reviewer
“Always a good experience from Automotive Superstore.Quality brands and good delivery times.”
Helpful Report
Posted 8 months ago
Nicholas
Verified Buyer
“Large variety of products. Great choice of brands & reasonable prices. The only downside is when searching specific items they don’t always display exactly what it is (ie I was looking for front brake pads for my car but when the search displayed the items the 1st on the list was rear pads not front and I had to open each display to see if it was front or rear pads). But the same happens when conducting the same searches at out local auto stores as well it really is a bit frustrating but overall I finally found & ordered my pads.”
Helpful Report
Posted 8 months ago
Jeffrey
Verified Buyer
“Pricing competitive but despatch time a little slow. Took 8 days from order to arrival of part.”
Helpful Report
Posted 8 months ago
Stephen
Verified Buyer
“Website became a bit clunky. Couldn’t find a seal for a thermostat and diameter of plastic push clip was not listed. eg 8 or 10 mm.”
Helpful Report
Posted 9 months ago
Ken
Verified Buyer
“I have used you in the past & only just now have realised that you have an outlet in Dingley VIC. This is really handy for me so I will be using you more in the future. Not only great prices but now local as well!”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“order arrived safe and sound no issues”
Helpful Report
Posted 9 months ago
Mark
Verified Buyer
“I was very pleased to find the part I wanted, but it did not come up and nor did AS in my general search. It was only after a very specific general google search that I found an item at AS that was similar to my specific search that I was able to search AS with more specific details and found exactly what I wanted (even though it was not actually what I specifically searched for) I am very happy and you have click and collect which suits me too.”
Helpful Report
Posted 9 months ago
Phillip
Verified Buyer
“Easy to order product i wanted but have to say I was surprised to then have to wait a week for it to potentially be shipped on the 29th Oct. Now past that time frame and as far as I'm aware still hasn't shipped a week after paying for and ordering it.”
Helpful Report
Posted 9 months ago
Michael
Verified Buyer
“The anti animal device purchased actually work!. There are so many animals killed on the highway between Melbourne - Sydney every night and it so preventable if more people used these cheap devices.”
Helpful Report
Posted 9 months ago
Conrad
Verified Buyer
“Shipping time was really quick, however, the packaging was really poor. The products were not packed in another box for safety. They where shipped by taping the process boxes together, no packaging or anything and these were large Brembo brake rotors. When I recieved them the boxes were squashed and ripped. Luckily the rotors weren't damaged, but that doesn't change the fact. Please see photos of the boxes. Ill keep buying from you, but please spend the extra money and pack our products properly.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Odered three products cross checked the dimensions once twice on the internet and all three matched my vehicle, one item din't match my vehicle, the other two did. I have since checked the misaligned item on SuperStores analysis and the dimensions actually differ from the one's I trusted. Now I have one useless air filter and the correct one is probably waiting to be ordered. I opened the box and the filter has a few fingerprints on it(??”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Easy to use website. Was offered a discount to join membership. Did not mention how to apply discount, only to find out they send a SMS code. So ordered and paid without discount.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“easy shopping”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Automotive superstore website is easy to navigate and find parts. In cart payment was difficult to process Possibly due to a general issue with all technology from time to time. Otherwise happy with the online platform.”
Helpful Report
Posted 9 months ago
Troy
Verified Buyer
“Always good quality”
Helpful Report
Posted 9 months ago
Robert
Verified Buyer
“Easy to navigate and find required parts at a reasonable price”
Helpful Report
Posted 9 months ago
Stephen
Verified Buyer
“Great service, great products”
Helpful Report
Posted 10 months ago
David
Verified Buyer
“Good prices”
Helpful Report
Posted 10 months ago
David
Verified Buyer
“I found your website fairly difficult to navigate, I look forward to receiving my Car cover and the variety in your stores looks healthy!”
Helpful Report
Posted 10 months ago
Nicola
Verified Buyer
“Great communication and fast delivery, product received as described”
Helpful Report
Posted 11 months ago
Automotive Superstore is rated 4.4 based on 3,254 reviews
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