Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,994 Reviews

85 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Review already sent on another line cheers”

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Posted 9 months ago

“Appear to have articles that match older cards”

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Posted 10 months ago

“Prompt delivery was excellent, but I had to modify the parts.”

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Posted 10 months ago

“So far so good”

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Posted 10 months ago

“I like shopping for service parts such as spark plugs and ignition coils etc from Superstore as finding parts at reasonable price and most OEM parts are available. The one area I find the service can be improved is on receipt of online order the store should aim to provide an ETA of delivery with 24 hours or less currently it takes over 3 Days before any notification is received and there is no tracking information on the website login.”

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Posted 10 months ago

“Quick easy to navigate”

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Posted 10 months ago

“Very good online car parts business! Products are as described! One thing should be improved is faster delivery!”

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Posted 10 months ago

“Very happy with range and pricing. Could be a bit quicker on the delivery side for local deliveries. Thank you”

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Posted 10 months ago

“Need quick dispatch time and benefit for long term customer”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Reliable. Good contact. Reasonable price”

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Posted 10 months ago

“Fast delivery some confusion around part availability with one email saying it wasn’t available after I had a confirmed order for it. Was resolved though with part delivered quickly.”

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Posted 11 months ago

“Very responsive Support. Very informative. However I was unable to get a specific answer to my question. As a result I purchased items to do the job (hopefully) out of frustration. I hindsight the direction I was going and the advice given were disparate and I was apparently unable to explain the difference clearly enough to get an suitable/satisfactory answer. Nevermind, after three purchases I should be able to solve my issue. Thanks to Support for trying.”

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Posted 11 months ago

“Very quick and efficient service. Item as described and undamaged.”

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Posted 11 months ago

“Website is easy to navigate. Submitting payment was also simple and seamless.”

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Posted 11 months ago

“Price is good and parts came quickly.”

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Posted 11 months ago

“I recieved my spares very quickly and was happy with the service privided”

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Posted 11 months ago

“First time use website a bit confusing with the discount offer. Other than that easy to deal with, a bit slow in packing and despatching order. Order arrived in vg condition.”

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Posted 11 months ago

“Good product and price delivery very slow”

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Posted 11 months ago

“the delivery of the good was expedient, but I didn't expect the goods to take almost 2 weeks to get to me without being told of expected delay (until I asked).”

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Posted 11 months ago

Automotive Superstore is rated 4.4 based on 1,994 reviews