Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,086 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Got what I wanted”

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Posted 9 months ago

“Ok to find what you need on their website .”

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Posted 9 months ago

“Packed and protected well, just the dispatch time was a little slow…”

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Posted 9 months ago

“Meets all my needs”

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Posted 9 months ago

“Product is correct and good price.”

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Posted 9 months ago

“very good service”

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Posted 9 months ago

“I was not able to successfully enter a different shipping address from my billing address. I then had to make a phone call to put it right.”

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Posted 9 months ago

“I have bought from these guys a number of times and recommend them, good service and some bargains as well.... I never give 5 stars because nothing's perfect....”

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Posted 9 months ago

“Price is great, searching products can be frustrating wgen you have constantly enter vehicle and state over and over again.”

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Posted 10 months ago

“I was well informed how the order was going and Aust Post also kept me informed. I did enter a discount code unfortunately for me it didn’t appear also unless I read it wrong I thought I was entitled to free freight this also did not happen.”

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Posted 10 months ago

“The online experence was fine and easy, just the email for click and collect is slow as it has been over 24 hours since order was placed.”

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Posted 10 months ago

“Review already sent on another line cheers”

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Posted 11 months ago

“Appear to have articles that match older cards”

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Posted 11 months ago

“Prompt delivery was excellent, but I had to modify the parts.”

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Posted 11 months ago

“So far so good”

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Posted 11 months ago

“I like shopping for service parts such as spark plugs and ignition coils etc from Superstore as finding parts at reasonable price and most OEM parts are available. The one area I find the service can be improved is on receipt of online order the store should aim to provide an ETA of delivery with 24 hours or less currently it takes over 3 Days before any notification is received and there is no tracking information on the website login.”

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Posted 11 months ago

“Quick easy to navigate”

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Posted 11 months ago

“Very good online car parts business! Products are as described! One thing should be improved is faster delivery!”

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Posted 11 months ago

“Very happy with range and pricing. Could be a bit quicker on the delivery side for local deliveries. Thank you”

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Posted 1 year ago

“Need quick dispatch time and benefit for long term customer”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,086 reviews