Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,169 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,169 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to set vehicle and match parts.”

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Posted 1 year ago

“Overall I am quite happy with AutomotiveSuperstore, they have good customer service. There was a problem with 2 discount vouchers which didn't work but were then reissued with new ones upon contacting them. One item for improvement is regarding quantities when proceeding to checkout. The system wouldn't allow me to check out because one item had a higher cart quantity than items available, however it didn't tell me which item it was and you have to try reducing cart quantities of items randomly until it lets you check out. Happy customer.”

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Posted 1 year ago

“.excellent communication”

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Posted 1 year ago

“I ordered the parts They turned up They fitted correctly in my vehicle All good”

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Posted 1 year ago

“Good prices on quality products, postage time not great”

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Posted 1 year ago

“Оk,ok,ok,ok,ok!”

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Posted 1 year ago

“Great range of products”

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Posted 1 year ago

“Very happy with the product and delivery. The only issue I had was with packing as the Velcro tab 3 packages were stapled to the the actual dash mat with one staple in particular taking a good 10 minutes to pry off without damaging the mat even with a staple remover.”

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Posted 1 year ago

“Good service. Required parts received promptly. Would be happy to purchase from this store again.”

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Posted 1 year ago

“Goods arrive on time. Good service.”

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Posted 1 year ago

“Easy to use website”

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Posted 1 year ago

“I needed a sensor for my 2012 C4 ehdi Citroen they had the best price and it was a Bosch part and and quick shipping was here within 3 days”

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Posted 1 year ago

“The shopping on line is quick and easy. I'm disappointed that I've been charged a delivery fee, though, as AS advertises free delivery if the purchase is over $99.00. Also, changing my password proved impossible. An email with a link to change my password just didn't arrive, so I had to shop as a guest. I'm disappointed.”

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Posted 1 year ago

“All good, but would be helpful if equivalent products where displayed when trying to find the best deal. For example there might be several brands of the same/similar oil filter but you have to search for the best deal. If all equivalent products were on the same page it would be helpful.”

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Posted 1 year ago

“Had what I wanted at a good price”

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Posted 1 year ago

“Easy to navigate the purchase procedure,but I haven't even got my product yet so hard to give a propper review.”

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Posted 1 year ago

“First time order with automotive superstore online order went ok still waiting on shipping reply,don’t know when being delivered? A bit slow .”

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Posted 1 year ago

“I ordered the part and it wasn't delivered within 1-3 days as advertised , so I went and collected it much easier”

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Posted 1 year ago

“online store was easy to navigate, price was competitive, order hasn't been processed yet, so can't give final review untill goods are safely recieved.”

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Posted 1 year ago

“Very large selection in the store 👍. But it would be good to change the search filter for spare parts. The search filter is inconvenient. It is very convenient when you write the make of your car and only your car is displayed without unnecessary details.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,169 reviews