Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,529 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

305

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I like that you tell me if I have the right part for my vehicle”

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Posted 1 year ago

“Easy transaction”

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Posted 1 year ago

“Got what I wanted”

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Posted 1 year ago

“Ok to find what you need on their website .”

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Posted 1 year ago

“Packed and protected well, just the dispatch time was a little slow…”

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Posted 1 year ago

“Meets all my needs”

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Posted 1 year ago

“Product is correct and good price.”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“I was not able to successfully enter a different shipping address from my billing address. I then had to make a phone call to put it right.”

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Posted 1 year ago

“I have bought from these guys a number of times and recommend them, good service and some bargains as well.... I never give 5 stars because nothing's perfect....”

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Posted 1 year ago

“Price is great, searching products can be frustrating wgen you have constantly enter vehicle and state over and over again.”

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Posted 1 year ago

“I was well informed how the order was going and Aust Post also kept me informed. I did enter a discount code unfortunately for me it didn’t appear also unless I read it wrong I thought I was entitled to free freight this also did not happen.”

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Posted 1 year ago

“The online experence was fine and easy, just the email for click and collect is slow as it has been over 24 hours since order was placed.”

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Posted 1 year ago

“Review already sent on another line cheers”

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Posted 1 year ago

“Appear to have articles that match older cards”

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Posted 1 year ago

“Prompt delivery was excellent, but I had to modify the parts.”

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Posted 1 year ago

“So far so good”

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Posted 1 year ago

“I like shopping for service parts such as spark plugs and ignition coils etc from Superstore as finding parts at reasonable price and most OEM parts are available. The one area I find the service can be improved is on receipt of online order the store should aim to provide an ETA of delivery with 24 hours or less currently it takes over 3 Days before any notification is received and there is no tracking information on the website login.”

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Posted 1 year ago

“Quick easy to navigate”

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Posted 1 year ago

“Very good online car parts business! Products are as described! One thing should be improved is faster delivery!”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,529 reviews