Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,170 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Paid extra for delivery very good The cheapest delivery service is very slow”

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Posted 1 year ago

“Deliveries are great not to long at all. Only wish I could order more than 12 at a time and in stock was avalaible all the time sometimes waiting for 3 to 4 month before stock comes in.”

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Posted 1 year ago

“Nice simple well laid out site, easy to use as they should be.”

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Posted 1 year ago

“Fast efficient service”

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Posted 1 year ago

“The search function was frustrating because I put in “electrical in line switch” and got everything electrical or not that is in-line such as water filters. I liked that the product I ordered is available as a two piece pack or each single piece which would allow for options in use such as one power outlet and a choice of what one wanted to give power to or several power outlets and only one power receiver to allow for multiple outlets water the appliance can be used. It has not yet arrived so I can’t answer further questions.”

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Posted 1 year ago

“Great service thanks”

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Posted 1 year ago

“Would like to see parts for motorcycles.”

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Posted 1 year ago

“Products are easy to find”

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Posted 1 year ago

“Yes I've been buying my car coolant here for a few times now automotive superstore always keep me updated with my orders delivery quite fast there doing right by me some other shops are rude it's just hard to find people and buisiness to trust these days thankyou for your kind service”

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Posted 1 year ago

“Hard to rate until I get the product. You need to reposition the time when u ask for a review. Get into the real world please”

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Posted 1 year ago

“I spoke to Albert he was super knowledgeable and very helpful Website easy to navigate”

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Posted 1 year ago

“Online shopping was easy to follow & delivery fast & efficient (assited by Aust Post)”

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Posted 1 year ago

“When they have a sale unfortunately the discount is off rrp, i find that this is misleading and does not represent a real discount in the market. eg 50% off Monroe shocks for my vw cc rrp around $1400 ? However they do offer some good specials at times. You can call or email them and get a response, that's refreshing.”

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Posted 1 year ago

“All good easy”

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Posted 1 year ago

“Able to find exactly what I need for a good price.”

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Posted 1 year ago

“Frirndky,helpful staff. Hard to get through on the phone ? Need more staff”

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Posted 1 year ago

“Have ordered parts before and they have always arrived on time and in good condition. The ordering system is very user friendly.”

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Posted 1 year ago

“Part I was looking for, at a reasonable price. Little more can be said.”

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Posted 1 year ago

“Have no problems with automotive super store,transactions are straight foreward& relatively simple.cheers”

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Posted 1 year ago

“I found the style of windscreen shades I wanted. The purchase process using applepay was simple, easy and quick.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,170 reviews