Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,087 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,087 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Yes I've been buying my car coolant here for a few times now automotive superstore always keep me updated with my orders delivery quite fast there doing right by me some other shops are rude it's just hard to find people and buisiness to trust these days thankyou for your kind service”

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Posted 1 year ago

“Hard to rate until I get the product. You need to reposition the time when u ask for a review. Get into the real world please”

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Posted 1 year ago

“I spoke to Albert he was super knowledgeable and very helpful Website easy to navigate”

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Posted 1 year ago

“Online shopping was easy to follow & delivery fast & efficient (assited by Aust Post)”

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Posted 1 year ago

“When they have a sale unfortunately the discount is off rrp, i find that this is misleading and does not represent a real discount in the market. eg 50% off Monroe shocks for my vw cc rrp around $1400 ? However they do offer some good specials at times. You can call or email them and get a response, that's refreshing.”

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Posted 1 year ago

“All good easy”

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Posted 1 year ago

“Able to find exactly what I need for a good price.”

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Posted 1 year ago

“Frirndky,helpful staff. Hard to get through on the phone ? Need more staff”

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Posted 1 year ago

“Have ordered parts before and they have always arrived on time and in good condition. The ordering system is very user friendly.”

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Posted 1 year ago

“Part I was looking for, at a reasonable price. Little more can be said.”

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Posted 1 year ago

“Have no problems with automotive super store,transactions are straight foreward& relatively simple.cheers”

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Posted 1 year ago

“I found the style of windscreen shades I wanted. The purchase process using applepay was simple, easy and quick.”

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Posted 1 year ago

“Well price and good service”

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Posted 1 year ago

“a pleasure to deal with as for delivery time although was delivered with in time frame there was a lack of tracking information updates”

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Posted 1 year ago

“I was impressed with your wide range of arts and consumables. Sadly you promised freight free on orders over $100. but then charged frieght on $130 order taking it to about $170. Can you lz explain this>”

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Posted 1 year ago

“Good range of products and generally competitive prices on most items. 10 minute click-and-collect for online purchases means 10 minutes after someone has processed the order. I went to the store one hour after I placed the order and the order was yet to be looked at. Thankfully, in-store service was quite good and they arranged for the items to be quickly processed.”

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Posted 1 year ago

“Store is good, easy to use. I spent almost $1k free shipping would have been nice. There was also a 10% discount offer but when I went through the steps nothing came of it.”

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Posted 1 year ago

“On-line purchase was nice and easy, no issue finding items I needed at a very good price. The only issue I had was delivery which took 10 days. Not a huge issue on this occasion however if parts were required sooner this would be a consideration.”

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Posted 1 year ago

“customer service was great very helpful only negative is the wait time on the phone would shop here again”

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Posted 1 year ago

“Website is good and easy to use; prices are good; this was my first time buying from you and I signed up to receive the 10% discount, however the code I received did not work so didn't get any sign up discount.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,087 reviews