Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,171 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nailed it quick response time”

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Posted 2 years ago

“Delivery took a little longer than expected but very happy with the products received and the range of offerings on the website.”

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Posted 2 years ago

“Much better experience than my previous order - no hassles this time, though despatch could be a little quicker. (last time, some of the items I ordered weren't available, so this time I was a little unsure whether all the items I ordered would be available, I am pleased to say that this time I received everything I ordered.”

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Posted 2 years ago

“Good service and price ,but unfortunately the fittings in the purchased pump were incorrect, requiring extras to be bought.Possibly the suppliers fault. I'd be interested to find out !”

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Posted 2 years ago

“Great price and to deal with”

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Posted 2 years ago

“very happy with the purchase,great price and quality have fitted them and work great”

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Posted 2 years ago

“Very responsive but the most auto stores were. I think all online Auto stores could their web guides as alll of them had search problems and item info problems either incorrect or ambiguous. Items ordered arrived very promptly considering xmas too. I havent checked items yet because i need to get under the vehicle to measure ....and its xmas so next week.”

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Posted 2 years ago

“Free ams stickers not provided with order as promised?”

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Posted 2 years ago

“Hail Blanket is good quality”

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Posted 2 years ago

“Well packaged”

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Posted 2 years ago

“Excellent service and great product.”

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Posted 2 years ago

“Prompt and efficient service. Very good knowledge.”

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Posted 2 years ago

“Parts work great only down side bit excessive on delivery time ,was quicker getting items from the US than Sydney”

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Posted 2 years ago

“Great place to shop”

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Posted 2 years ago

“Ordered number plate covers to fit "Japanese plates" but they are to big for Queensland JDM style plates. Not sure if I ordered the wrong ones, altrex just aren't a good fit or Automotive Superstores description isn't accurate. Also they are curved so they don't sit flat on the number plate? Hopefully they'll settle down after being fitted to the car for a while otherwise they won't really keep the dirt & dust off my new plates.”

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Posted 2 years ago

“Good service but only got 2/3rd of my order,but I'm sure you will sort it out”

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Posted 2 years ago

“Everything was good except after making the purchase it’s to hard to contact and talk which sometimes you need to do to make the right decision”

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Posted 2 years ago

“Ian very happy this was my first time I A1”

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Posted 2 years ago

“quick service correct parts good set up”

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Posted 2 years ago

“Before I place my order, l want to find out some more details which I can't see it on line, then l call, wait for 10 minutes still on hold, finally give up. Anyway, l place my order on line, l tried to put my unit number in the shipping form, no matter how much times l edit the unit number, still ended up not showing the no. Then l thought it might be their privacy protection not showing the no. At the end l have to pick it up from the post office (not big deal), because there is no unit number??? Apart from that, the delivery is extremely quick, only take 2days, they updated me every progress of the shipment. I am happy with it and highly Recommend for the delivery service.”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,171 reviews