Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 3,051 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,051 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Automotive Superstore 5 star review on 15th June 2026

322

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery times and notifications of products ready for pickup are very slow. You can buy from eBay the same or similar parts and get them delivered much quicker.”

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Posted 1 day ago

“Hi Guys I paid for 4 harnesses and only received one”

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Posted 2 days ago

“I did ask to cancel my order,too small for postage cost,not happy.”

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Posted 2 days ago

“when i first called about the Brisbane branch nobody wanted to know me”

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Posted 4 days ago

“I cant write a review yet because I only put the order in last night.Lets see if I get it on time first.”

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Posted 3 weeks ago

“I have only used automotive SS once , so really can’t rate the service yet , but so far so good . Prices seem competitive , my only complaint was I was given a promo code but it didn’t work ?”

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Posted 1 month ago

“Ordering not a problem it’s the dispatch which needs some attention order over a week ago no information if it’s been sent or not not even a tracking code told me will get 3 to4 working days still don’t enem know if it’s left yet”

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Posted 1 month ago

“Poor Description”

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Posted 2 months ago

“Website didn’t show all the necessary wiring looms and fascia inserts I required. Ended up sourcing elsewhere as I didn’t want to pay extra freight or wait another week for delivery”

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Posted 2 months ago

“Dont like the sales pitch " be smart finish what you carted". It comes across as condescending. I nearly decided to buy elsewhere.”

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Posted 3 months ago

“I may have missed it, but I placed an order early Saturday morning in the hope to collect the same day. When I received the email confirmation, to my surprise I discovered the order would be ready on Monday. I now need to wait till the following Saturday to get out there to collect my item”

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Posted 3 months ago

“Good morning I would like to return my order as it is not what I expected. I was looking to purchase a complete radiator bar grill for my 2004 Holden rodeo. I assumed this was what I ordered it was advertised as a genuine front bar grill. I would like to return my order Thanks Ron”

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Posted 3 months ago

“That sscore is to reflect on no update on postge when I paid the higher postage cost, that equates to poor service”

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Posted 3 months ago

“I found that i could not reply to questions that were asked using the answer above the line method.”

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Posted 3 months ago

“Dissapointed with despatch information, when ordering it states despatch 1-3 days. after payment and confirmation it says despatch 17/02/26.”

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Posted 4 months ago

“The promise of a discount is a false economy as it’s not applied to the total expense”

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Posted 4 months ago

“Wait to I get my parcel then ill do a review”

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Posted 4 months ago

“Good price but Super slow order processing.”

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Posted 5 months ago

“The website is easy to use. Ordered parts for Fiesta WZ was relatively painless, with many options for all budgets. But I only just ordered. Let's make sure they arrive in a timely fashion, in one piece/not damaged and as ordered! Lastly, fit the car. So this survey is a little premature - hence only three stars.”

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Posted 6 months ago

“Shipping costs seemed high compared to others”

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Posted 6 months ago

Automotive Superstore is rated 4.4 based on 3,051 reviews