Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,604 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the power booster brake master cylinder conversion for 66 Mustang I received a deep piston master cylinder but no bullet to compensate the extra length needed. Also fitting for rear brake line needed to be reduced and was unavailable locally. Felt it should have included these items as it was a conversion kit for my year model Mustang Have had to spend a lot more money to compromise”

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Posted 3 days ago

“Good prices and great range. I have found they fall short when it comes to customer service when they don't have the product in stock or send you the incorrect item.”

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Posted 4 days ago

“Well it's now 15 days since placing my order and receiving a confirmation email that same day. However no notification of shipping, stock levels, expected delivery nothing, and that is 24hrs after sending an email requesting news regardless of the status..... come on guys!”

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Posted 1 week ago

“Quick to send out welcome and thankyou for purchasing emails, but no invoice or tracking provided 3 working days later.”

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Posted 1 week ago

“Good price on certain things but dispatch time is pathetically slow. Order placed on a Sunday and a label not even created until Friday morning. For such a big operation this is very poor. Small sellers can deliver within 2 days of the order and international within a week so I don’t understand why it takes you guys so long to even process an order.”

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Posted 3 weeks ago

“Website is great, phone support and customer service is fantastic however the business is let down by slow dispatch and delivery. Would have given 5 stars if dispatch was faster.”

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Posted 3 weeks ago

“A quick review”

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Posted 1 month ago

“I prefer when I order from your online shop for pick up to be ready the same day or the next day not after a few days”

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Posted 1 month ago

“Good suplly”

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Posted 1 month ago

“Shipping could be faster waiting 6days for it just to be sent”

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Posted 1 month ago

“My account had my billing address different to my shipping address but somehow was shipped to my billing address.”

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Posted 1 month ago

“Didn't realise you guys take over a week to process an order. Thought it would be ready for pickup 4-3 days Not overly happy”

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Posted 2 months ago

“Your website was frustrating to work with as the brake pads would not show up with the correct vehicle in the browser. Also the price of the brake fluid I purchased changed price in the cart when I went to pay”

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Posted 2 months ago

“Slow shipping. Tried to cancel order, made it too hard to cancel the order online. Cant get ahold of anyone on the phone.”

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Posted 2 months ago

“some staff are not helpfull (lazy)”

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Posted 2 months ago

“Everything was good apart from the check out where a 10% discount was offered but it wasn’t really. After a few emails back and forth I was offered $25 discount( not $60+ had the discount number plate worked as advertised) Frustrating more than anything.”

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Posted 2 months ago

“On the website it said free delivery for the item I selected - JA9480 But when I ordered it I was charged for delivery.”

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Posted 2 months ago

“Has a good range of parts and options at reasonable prices. The online portal is easy to use and navigate (mostly) and the check out process is fairly straightforward. I have only provided 3 stars as the despatch and delivery cycle is never as shown for the items and estimated despatch date is later than longest part time frame. Im yet to have a delivery occur in the estimated time quoted and be provided updates along the way.”

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Posted 2 months ago

“Good range, and prices weren’t bad. I just think dispatch is slow. I also thought at $16.95 freight it would be an express services. I know that now and I will make sure I order parts well in advance.”

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Posted 2 months ago

“Disappointed when all items say ship in 3-5 days but then I get the email saying order will be shipped in 8 days. False advertising!!”

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Posted 2 months ago

Automotive Superstore is rated 4.4 based on 3,604 reviews