Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,086 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service”

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Posted 1 year ago

“Reliable. Good contact. Reasonable price”

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Posted 1 year ago

“Fast delivery some confusion around part availability with one email saying it wasn’t available after I had a confirmed order for it. Was resolved though with part delivered quickly.”

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Posted 1 year ago

“Very responsive Support. Very informative. However I was unable to get a specific answer to my question. As a result I purchased items to do the job (hopefully) out of frustration. I hindsight the direction I was going and the advice given were disparate and I was apparently unable to explain the difference clearly enough to get an suitable/satisfactory answer. Nevermind, after three purchases I should be able to solve my issue. Thanks to Support for trying.”

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Posted 1 year ago

“Very quick and efficient service. Item as described and undamaged.”

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Posted 1 year ago

“Website is easy to navigate. Submitting payment was also simple and seamless.”

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Posted 1 year ago

“Price is good and parts came quickly.”

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Posted 1 year ago

“I recieved my spares very quickly and was happy with the service privided”

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Posted 1 year ago

“First time use website a bit confusing with the discount offer. Other than that easy to deal with, a bit slow in packing and despatching order. Order arrived in vg condition.”

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Posted 1 year ago

“Good product and price delivery very slow”

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Posted 1 year ago

“the delivery of the good was expedient, but I didn't expect the goods to take almost 2 weeks to get to me without being told of expected delay (until I asked).”

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Posted 1 year ago

“The prices are good and the despatch is quick but I'm getting spam before it even arrives.”

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Posted 1 year ago

“Easy to set vehicle and match parts.”

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Posted 1 year ago

“Overall I am quite happy with AutomotiveSuperstore, they have good customer service. There was a problem with 2 discount vouchers which didn't work but were then reissued with new ones upon contacting them. One item for improvement is regarding quantities when proceeding to checkout. The system wouldn't allow me to check out because one item had a higher cart quantity than items available, however it didn't tell me which item it was and you have to try reducing cart quantities of items randomly until it lets you check out. Happy customer.”

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Posted 1 year ago

“.excellent communication”

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Posted 1 year ago

“I ordered the parts They turned up They fitted correctly in my vehicle All good”

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Posted 1 year ago

“Good prices on quality products, postage time not great”

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Posted 1 year ago

“Оk,ok,ok,ok,ok!”

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Posted 1 year ago

“Great range of products”

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Posted 1 year ago

“Very happy with the product and delivery. The only issue I had was with packing as the Velcro tab 3 packages were stapled to the the actual dash mat with one staple in particular taking a good 10 minutes to pry off without damaging the mat even with a staple remover.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,086 reviews