Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,944 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,944 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 21st May 2025

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered spark plugs and an ignition coil. Shiping was reasonably fast, prices were great and parts were exactly as required”

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Posted 3 weeks ago

“Have Made multiple orders, all arrived quick and undamaged,”

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Posted 3 weeks ago

“I find texting one of your staff members very helpful. When I contacted you by phone, it was very easy to place my order, payment was easy as well and I received my invoice and all numbers. I'm just waiting to hear back from use with the conformation you have received my order for use to send my order and my tracking number for Australia post otherwise great I will in time will definitely ordering again thankyou kind regards Allen”

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Posted 3 weeks ago

“Competitive pricing and reliable.in saying that my previous order was split in two deliveries possibly a simple oversight.”

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Posted 3 weeks ago

“The online website is very easy to use and the prices are fantastic. Hardly use anyone for my spares.”

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Posted 3 weeks ago

“I ordered 2 PCV calves and received 1. Emailed support and got a generic reply that they will get back to me in 24 hours. It's now gone 27 hours and still no reply.”

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Posted 3 weeks ago

“Postage is always incredibly slow with this company”

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Posted 3 weeks ago

“Parcel received with no damage and on time”

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Posted 3 weeks ago

“Very good website, lots of parts and other stuff for our pride and joy. Prices are very competitive, which is great.”

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Posted 3 weeks ago

“This is by far the worst company I’ve ever dealt with. I placed an order, paid in full, and never received my products. They completely ignored all my messages and made zero effort to fix the issue. This is not just bad service — it’s a scam. Do NOT waste your money here. They are dishonest and should not be trusted under any circumstance. Stay away from this company!”

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Posted 3 weeks ago

“Used to have a bit of a problem with their online ordering system but now that seems to be working really well . Mainly when you paid by PayPal.. At the moment it’s really easy to order & pickup from the store. Well done!”

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Posted 3 weeks ago

“It was quite simple to order the parts I needed. I also liked the compatibility function to check that the parts were suitable.”

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Posted 3 weeks ago

“Always good prices and when I asked what extra parts I would need to install my head unit I received a thorough list by email within 24hrs which was a great help. One of the parts was not available at the time but i reieved an email from you when it came in which I didn't expect. Thanks guys!”

Helpful Report

Posted 3 weeks ago

“DO NOT order directly Use Ebay if you need to. They will not dispatch the order until every single item is in stock which could be more than 3 weeks waiting and if you ask for refund they will deduct 5% whether you agree or not. No wonder why stores like this are going out of business.”

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Posted 3 weeks ago

“First time using you.. happy how easy”

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Posted 3 weeks ago

“Very professional conduct, quick product dispatch.”

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Posted 4 weeks ago

“Package arrived early no problems excellent everything was in box”

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Posted 4 weeks ago

“Finding the items was good, but have heard nothing about despatch and delivery as yet”

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Posted 4 weeks ago

“Received actual items ordered , not some cheaper substitute, which is good business. Thanks for service and, when need arises, will be back .”

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Posted 4 weeks ago

“slow on processing the orders had the order for 2 full business one would think ordering parts before start of buisness on Tuesday would have the parts by Friday you guys are only 1.5 hrs away from me”

Helpful Report

Posted 4 weeks ago

Automotive Superstore is rated 4.4 based on 1,944 reviews