Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,063 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,063 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 1 month ago

“Needed a part. Found it here. Navigating through to the right part was pretty straightforward. Delivery was prompt and the price was competitive.”

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Posted 1 month ago

“Excellent ,service”

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Posted 1 month ago

“price is good so far . See how long it takes to send . So far so good. Thanks”

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Posted 1 month ago

“Very impressed with ease of ordering and especially like the confirmation feature of correct part for my vehicle”

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Posted 1 month ago

“If it could get my order shipped it would be better. Can’t understand why it takes a week from you order confirmation and still no indication of shipping”

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Posted 1 month ago

“The online order was straightforward enough my only concern was typically shortly after ordering a follow up email giving payment, an order reference number and delivery details I’ve not received anything as yet”

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Posted 1 month ago

“Staff were very helpful in resolving a online purchase problem and enabling me to buy the products I needed.”

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Posted 1 month ago

“Product range and information good, selection easy and ordering process straight forward though delivery cost option a little more costly than others. Great so far.”

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Posted 1 month ago

“Very helpful, polite and a pleasure to speak to regarding combining two orders onto one shipment and adjusting fee charged accordingly as per AUSTRALIA POST schedule of charges!!!”

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Posted 1 month ago

“Great Service & Fast Postage Thank you”

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Posted 1 month ago

“Their prices are unbeatable. Their service can't be faulted, answering every email and every question.”

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Posted 1 month ago

“Fast delivery, easy to order online. Product is as described.”

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Posted 1 month ago

“Good product and and delivery”

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Posted 1 month ago

“Hi I found it a little confusing I had hoped entering the part number in the search box would have given me a more immeadiate response. But thanks anyway I'm pleased with the result”

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Posted 1 month ago

“About one hour after placing an online order and paying for it via PayPal I discovered I had the exact same item sitting forgotten in my shed. I immediately rang Automotive Superstore and explained the situation to them and asked if I could cancel the order. They said "no worries leave it with us" . A couple of hours Iater I checked my bank account and the payment had been refunded and the order was canceled. Full marks to AUTOMOTIVE SUPERSTORE ( and PayPal )”

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Posted 1 month ago

“Kenwood DMX7022S. Don't like when you're not happy with a product you've purchase. They make every effort to make you feel incompetent by asking questions that make you feel stupid. The stereo I purchased did not sound right and definitely has some issues with it but I accidentally made a few marks on the chassis installing and removing it so I'm stuck with a $395 stereo I'll never use. Automotive Superstore will willingly take your money but when it comes to having an issue with their products, they discredit your judgement and make it so difficult to get a resolution. Will never buy anything from you again.”

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Posted 1 month ago

“Great prices and range. Fast delivery”

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Posted 1 month ago

“Exactly as ordered delivered as promised.”

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Posted 1 month ago

“good prices and easy to use website, simple to order and pay”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 2,063 reviews