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Automotive Superstore Reviews

4.4 Rating 3,254 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
13,033
 Metrics
4.4
Based on 3,254 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
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Brent
Verified Buyer
“Part was ordered as in stock, shipping in 1-3 days, 8 days later still hasn't arrived. I am following up with you customer service number and no one is getting back to me. You should not sell parts you don't have stock of. have asked for refund.”
Helpful Report
Posted 4 weeks ago
Garry
Verified Reviewer
“I ordered a windscreen wiper part based on the Number plate system. The part didn't fit. It is now 3 weeks since I raised the issue and despite a few responses to my issue I still have not had any resolution 3 weeks later.”
Helpful Report
Posted 4 weeks ago
Alan
Verified Buyer
“Thanks guys for your great customer service during my recent glitch with my online order. The issue was addressed and resolved very quickly, very much appreciated. Keep up the great work.”
Helpful Report
Posted 4 weeks ago
Marko
Verified Buyer
“Always on time”
Helpful Report
Posted 4 weeks ago
Peter
Verified Buyer
“I had an issue with a prart not fitting and was contacted within afew hours the get it sorted and credit raised.”
Helpful Report
Posted 4 weeks ago
Mark
Verified Buyer
“Competitive prices”
Helpful Report
Posted 4 weeks ago
Gene
Verified Buyer
“This is a retraction on my previous review, initially automotive Super spares did not contact me on an inquiry, but this was due to Telstra outage, they did eventually contact me, and could not have been more helpful, (considering the person that contacted me was on holidays) all is sorted now, and will continue shopping with automotive super spares, as I have done in the past.”
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Posted 1 month ago
Judith
Verified Buyer
“Easy to navigate the site, great quality products and good prices. Thank you!”
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Posted 1 month ago
Anonymous
Verified Buyer
“Good prices and easy to use website, but despatch time is extremely poor. For an in stock item ordered on the 1st of July which still hasn't been shipped on the 9th July with zero communication is terrible custom service.”
Helpful Report
Posted 1 month ago
Dave
Verified Buyer
“Their online help and response was much appreciated.”
Helpful Report
Posted 1 month ago
Ray
Verified Buyer
“Fast delivery & accurate eta”
Helpful Report
Posted 1 month ago
Raymond
Verified Buyer
“So far I have found the processing time to be slow, otherwise great service and reasonable price.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Fast service, vehicle battery ordered Friday, shipped Monday from Sydney, delivered Central Queensland on Thursday AM. Also a very good price. Will shop again.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Reviewer
“It would have to be the worst customer service u have ever experienced I have ordered a suspension kit was ment to take 2 week to arrive but 4 weeks later still no answer so far where it is”
Helpful Report
Posted 1 month ago
Steve
Verified Buyer
“Very good and easy”
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Posted 1 month ago
Trent
Verified Buyer
“Always deliver when they say and quality aftermarket products. Cant complain.”
Helpful Report
Posted 1 month ago
Jacob
Verified Buyer
“so many orders gone well, everytime ive been happy with product, shipping time and prices!”
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Posted 1 month ago
Ray
Verified Buyer
“Easy process and quick delivery time”
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Posted 1 month ago
Anonymous
Verified Buyer
“great prices”
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Posted 1 month ago
John
Verified Buyer
“gGreat site plenty of parts to choose from”
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Posted 1 month ago
Automotive Superstore is rated 4.4 based on 3,254 reviews
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