Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“Just perfect. All came within the week. Thankyou so much.”

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Posted 1 month ago

“Excellent Service”

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Posted 1 month ago

“On time, correct product no fuss!”

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Posted 1 month ago

“Very happy with my order. Not the first time that I've purchased from Automotive Superstore and won't be the last.”

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Posted 1 month ago

“Finally a good on line shop !”

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Posted 1 month ago

“Great on price and product 👌,”

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Posted 1 month ago

“Communication is perfect”

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Posted 1 month ago

“A superstore , all right , that's for sure !!!.”

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Posted 1 month ago

“Pictures of item that I was buying showed that the map pockets were part of the speakers pod I was buying. Received items and no map pockets, clearly false advertising and will be taking the issue up with the consumer watchdog. Will not purchase anything from you again and will recommend to everyone I know to go elsewhere.”

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Posted 1 month ago

“Got Sick of Hunting around trying to find Parts. Automotive superstore has it all. Easy to place an order. and a good price to. Thank you”

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Posted 1 month ago

“Ordered 7th, delivered 27th.? Do I need say more?”

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Posted 1 month ago

“The site easy to use @ prices are good”

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Posted 1 month ago

“We had looked for the item we wanted to buy - a 5 litre metal jerry can - in many locations, both online and in store, but could not source one. We could get 10l and 20l metal jerry cans, but we had those and didn't need anymore - we just wanted the smaller 5l one for bushcutter and chain saw fuel. Automotive Superstore had exactly what we wanted, the website was easy to navigate, the ordering process was easy and we were impressed by the quick processing of our order. Plus the price was good! We will definitely check the Automotive SS when we need to order something again.”

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Posted 1 month ago

“The anti animal device purchased actually work!. There are so many animals killed on the highway between Melbourne - Sydney every night and it so preventable if more people used these cheap devices.”

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Posted 1 month ago

“Easy to identify product reqd and process the order with follow up data available”

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Posted 1 month ago

“Quick and easy method to order”

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Posted 1 month ago

“I purchased the Koyo Radiator from this company in mid 2023 for $500. I had it fitted by a mechanic and my Landcruiser is only used to tow our van on holiday maybe 2-3 times a year and never any further than 3-4 hours from our home in Qld. It has started leaking from the bottom tank of the radiator and when I reached out to these guys I was told I needed to package up and post the radiator to be looked at ( no guarantee of replacement ). I think for the amount of klms the radiator has done and the price of it for little use is absolutely ridiculous. I won’t recommend these radiators to anyone and to anyone contemplating on purchasing one, please steer clear. I also won’t recommend this company either because the after sale service stinks.”

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Posted 1 month ago

“Perfect communication, high quality product, and fast delivery.”

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Posted 1 month ago

“Online order process was quick and easy. Received order confirmation and invoice through straight away which was very good.”

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Posted 1 month ago

“Shipping time was really quick, however, the packaging was really poor. The products were not packed in another box for safety. They where shipped by taping the process boxes together, no packaging or anything and these were large Brembo brake rotors. When I recieved them the boxes were squashed and ripped. Luckily the rotors weren't damaged, but that doesn't change the fact. Please see photos of the boxes. Ill keep buying from you, but please spend the extra money and pack our products properly.”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 2,373 reviews