Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,604 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 1 month ago

“A very easy and economical transaction”

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Posted 1 month ago

“I Always buy my parts from these guys at great prices. I would highly recommend them because they have a fantastic network to be able to service your motor vehicle.”

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Posted 1 month ago

“Having bought products before , ordering online is simple and competively priced.”

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Posted 1 month ago

“A quick review”

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Posted 1 month ago

“Fast and simple”

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Posted 1 month ago

“Great product and very fast delivery, easy transaction”

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Posted 1 month ago

“items arrived well packed and in good time, no problems with automotive superstore++++++”

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Posted 1 month ago

“Easy to use(for me as a technical Luddite)found what I needed, paid,all good”

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Posted 1 month ago

“Amazing customer service! Delivered promptly and gave frequent updates, very happy.”

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Posted 1 month ago

“I’m finding good information with your products and reasonable pricing”

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Posted 1 month ago

“Good communication fast shipping A+++”

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Posted 1 month ago

“Every thing was easy to follow and order the correct parts, Australia post app a bit hard to follow for correct day off delivery.”

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Posted 1 month ago

“Very easy to use website, with built in 'Car' match for parts”

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Posted 1 month ago

“Happy with the efficient service of the original indicator light i purchased. Purchasing again due to my previous experience. Might continue to shop there if their range meets our needs.”

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Posted 1 month ago

“Ordered and paid for a transmission service kit for a 2018 Isuzu D-Max. I received a 2014 Isuzu D-Max transmission kit. Obviously wasn't for my vehicle. I contacted a rep on he phone, he advised me to go on line and state the problem, was advised on line there would be contact made in 24hrs. It's been 48 hours and haven't heard a thing. I will state my opinion, reviewing this online.”

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Posted 1 month ago

“Having purchased from Automotive Superstore several times, I have found the website simple to navigate and complete the purchase order. In addition, the pricing policy is excellent.”

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Posted 1 month ago

“What a ridiculous system. When we purchased the product, the staff member specifically told us that if we had not heard anything after five days, we should call the contact number provided on the invoice. Five days passed with no update, so I did exactly what your staff instructed and called the number. The automated message then told me that the best way to enquire about an order status is through the “Contact Us” link on your website, or to send a message if I want the “quickest” response, because apparently your staff cannot provide order status information over the phone. So why give customers a phone number on the invoice and specifically tell them to call it to follow up on an order if that is not actually the correct process? This is an unnecessarily confusing and poorly designed system that wastes customers’ time. Your in-store staff, phone system and website should all be giving customers the same instructions. Whoever designed this process seriously needs to rethink it.”

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Posted 1 month ago

“Dwayne was a great”

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Posted 1 month ago

“I should have just ordered this in the first place rather than using eBay and getting what I would describe as a less than sub standard unit. Great quality well packaged fits like a glove timely delivery excellent. Thankyou”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 3,604 reviews