Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,529 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

305

Anonymous

Anonymous // 01/01/2019

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English

“Dreadful.. Holding money from a cancelled transaction that I was told I could cancel if i didnt want to sent one of your suppliers a separate payment .it sounded like a scam..never doing business with you people again”

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Posted 1 month ago

“The range of products even for odd cars is incredible and they ship super fast!”

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Posted 1 month ago

“Good prices and fast service”

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Posted 1 month ago

“Thank you to the team for fixing the issue with a non delivery. So much better to talk on the phone than it is to email. Things get sorted so much quicker”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Easy to use site..”

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Posted 1 month ago

“Excellent process from order to delivery. Received in 2 working days excluding day of order. Great communication. Only negative was Packaging a little overkill & would not fit in my parcel locker hence a trip to post office.. But arrived undamaged. Have used before & will certainly again..”

Automotive Superstore 5 star review on 9th December 2025

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Posted 1 month ago

“Great pricing”

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Posted 1 month ago

“Quick and easy online”

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Posted 1 month ago

“Fast delivery, and price for Rico transmission kit was the best out there. Happy with purchase.”

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Posted 1 month ago

“I amazed that automotive superstore has all the tune up parts for my old xf falcon van , and at great prices ,”

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Posted 1 month ago

“Always good, no problems”

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Posted 1 month ago

“So far so good can’t complain”

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Posted 1 month ago

“I was surprised how quickly my items were delivered I’m very happy with the product I have received”

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Posted 1 month ago

“Ordered Black Friday sales - multiple items. Order was slow to be dispatched. But quick to take your fund’s thought. When I got my delivery. Box was missing multiple items of the order , no shipping slip or explanation came with part order. A measurement of a business is how they regard their customers, and make things right when things go wrong. AS is lacking in this area. They a have a firewall type way of dealing with customers issues. Easy to take your money, but make it difficult to address an issue? 1300 number doesn’t allow you to speak to person directly about your order. Customer Service work Mon Friday only hours in this age🤔.They provide a mobile number to txt your issue to and they will get back to you . A lot of ping pong to get things resolved in the end. I don’t feel confident in buying high price point auto items from this business online sadly.”

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Posted 1 month ago

“Is all very easy work commemorative pricing”

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Posted 1 month ago

“Easy on line experience & pricing very competitive with other companies”

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Posted 1 month ago

“Good and Wide product range and the prices are reasonable.”

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Posted 1 month ago

“The website is easy to use. Ordered parts for Fiesta WZ was relatively painless, with many options for all budgets. But I only just ordered. Let's make sure they arrive in a timely fashion, in one piece/not damaged and as ordered! Lastly, fit the car. So this survey is a little premature - hence only three stars.”

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Posted 1 month ago

“Prices of parts good. Could use a loyalty program. Reasonably fast 7 day delivery in rural area”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 2,529 reviews