Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 2,484 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 11th December 2025

Anonymous

Automotive Superstore 5 star review on 1st December 2025

Best Poser Rajen SONARAM

Automotive Superstore 5 star review on 21st November 2025

56 Chev

Automotive Superstore 5 star review on 18th October 2025

Anonymous

Automotive Superstore 5 star review on 9th October 2025

Barry

303

Anonymous

Anonymous // 01/01/2019

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English

“I would like to thank Sam and Peter for for the help they provided during the purchase of my new wheels. Sams help with sizing and offset , Was very helpful . We found the wheels i liked Can't wait to receive them. Thanks guys cheers.”

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Posted 2 months ago

“Very easy and on time”

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Posted 2 months ago

“Website became a bit clunky. Couldn’t find a seal for a thermostat and diameter of plastic push clip was not listed. eg 8 or 10 mm.”

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Posted 2 months ago

“I’m shopping from this store for few years, never missed the fitment. It’s been always easy to find the right product. We just need to enter vehicle rego or vehicle details. Always satisfied with the products and prices. Waiting for my next product to arrive. Many thanks to the automotive superstore team.”

Automotive Superstore 5 star review on 9th November 2025

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Posted 2 months ago

“Hi Automotive Superstore, Order arrived Friday lunchtime. Good service thank you.”

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Posted 2 months ago

“Very fast delivery, perfect.i am happy”

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Posted 2 months ago

“Item was exactly what I wanted. Fast shipping and great communication. Thanks Team.”

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Posted 2 months ago

“Great service online, found my vehicle compatibility easily and purchase smooth.. what can I say?”

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Posted 2 months ago

“I have used you in the past & only just now have realised that you have an outlet in Dingley VIC. This is really handy for me so I will be using you more in the future. Not only great prices but now local as well!”

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Posted 2 months ago

“Best prices easy to use website and 10 out of 10 customer service. Where else can you message or text and get immediate answer to amend or change order?. didn’t know there was a store ending with village until today”

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Posted 2 months ago

“Quick delivery on parts, best pricing”

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Posted 2 months ago

“Ordering went very smoothly, notified promptly of confirmation, let's see”

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Posted 2 months ago

“Great servoce”

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Posted 2 months ago

“My purchase was very easy”

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Posted 2 months ago

“Very good service and quick postage”

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Posted 2 months ago

“Overhauling a 2005 clk500 and Automotive superstore had by far the most parts for this vehicle. I have paid for express delivery this time to avoid delays by external postage companies. Thanks team”

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Posted 2 months ago

“order arrived safe and sound no issues”

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Posted 2 months ago

“I was very pleased to find the part I wanted, but it did not come up and nor did AS in my general search. It was only after a very specific general google search that I found an item at AS that was similar to my specific search that I was able to search AS with more specific details and found exactly what I wanted (even though it was not actually what I specifically searched for) I am very happy and you have click and collect which suits me too.”

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Posted 2 months ago

“I do search for automotive products I need be it replacements parts or service oriented , at the end I always return to Automotive Superstore as they carry a wide choice of parts and price is hard to beat and I rather purchase local and not from CHINA”