Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was easy to find just what my wife wanted to upgrade the stereo in her car. The “bundle” offer helped ensure that everything required was compatible and going to be delivered at the same time. Their pricing was either comparable or cheaper than the other sites we visited.”

Helpful Report

Posted 2 months ago

“Website is great to use. Shipment time is true. Have been using for 5+ years and haven’t had a issue.”

Helpful Report

Posted 2 months ago

“Website is easy to navigate and great variety of products”

Helpful Report

Posted 2 months ago

“I had heard these guys recommended and with good reason. I was unsure about getting what I wanted but was sorted after a few emails to better understand my interests.”

Helpful Report

Posted 2 months ago

“Great to do business with and prompt delivery.”

Helpful Report

Posted 2 months ago

“I ordered some LED bulbs from them. Incorrect ones were sent. When contacted they said it was incorrectly labelled on their website. All fine and dandy but their returns process and general attitude sucks. You have to use their cumbersome returns system. Email after email. Then waste your time taking stuff to Aussie Post. Personally, I'll never use them again. Could not care less about their customers, at least in my experience. You'd think that if it was 100% their fault they'd give a heck but they just don't.”

Helpful Report

Posted 2 months ago

“Competitive pricing, wide range with online ordering that works easily. Clear and efficient communications”

Helpful Report

Posted 2 months ago

“great products at good prices”

Helpful Report

Posted 2 months ago

“Lot of products to chose from. Only issue I have is sometimes the website can be a be annoying to use. Deleting letters when trying to use the search bar. I am using the website on my phone, if that helps. Not filtering parts for the specific vehicle chosen. Trying to see what accessories I can find for certain vehicles, but when I click it, it shows it for all vehicles.”

Helpful Report

Posted 2 months ago

“Great price (way cheaper than my usual spots) and quick delivery, what more could you want?”

Helpful Report

Posted 2 months ago

“purchase was a very easy process”

Helpful Report

Posted 2 months ago

“excellent service. Received product as ordered, quicker than estimated and price good”

Helpful Report

Posted 2 months ago

“Good service good product line good delivery good price point”

Helpful Report

Posted 2 months ago

“It was easy to order parts online and there were a variety of payment methods. I am awaiting my parts arrival and if they get here on the predicted day, it will have been a speedy delivery. Will definately buy from here again.”

Helpful Report

Posted 2 months ago

“Good service and communication on when item would arrive”

Helpful Report

Posted 2 months ago

“great price and quick delivery thank you”

Helpful Report

Posted 2 months ago

“Easy to navigate. Good search facilities.”

Helpful Report

Posted 3 months ago

“First time ordering anything online so I was hesitant & suppliers off PCV valves are limited,so I took the chance .They accepted paypal as a payment & the option off Aust Post for delivery,item was safely wrapped in bubblewrap inside the satchel plus arrived ontime.The only negative was the problem off not being able my PO Box for first delivery,however will order again. Happy as Larry”

Helpful Report

Posted 3 months ago

“Great communication and fast delivery, product received as described”

Helpful Report

Posted 3 months ago

“It is simple to buy what I need .”

Helpful Report

Posted 3 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews