Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 1,980 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 1,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 21st May 2025

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, messaged them as to what I want to do and they messaged back with links to there site with every thing I need, Thankyou to the team at automotive superstore”

Helpful Report

Posted 3 months ago

“When there is discounts and specials that are cheaper than competitors, value for money indeed. Customer service is user-friendly and after sales service is good as well. Deliveries are fast and all items are packaged well and delivered with good customer satisfaction.”

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Posted 3 months ago

“for the money in postage not so good still waiting, very expensive. faster to buy overseas.”

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Posted 3 months ago

“Excellent customer service and delivery on time.”

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Posted 3 months ago

“The website delivery and process is great but the exhaust parts I bought are absolute terrible Comes with no gaskets or hardware The pipe is way too short and wont seal on the front flange where the mid muffler meets the cat pipe (LFX) motor”

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Posted 3 months ago

“Great Service, good price and a Speedy delivery service, Very Happy 😊”

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Posted 3 months ago

“Great price, super smooth purchasing process and great messages on delivery progress so knew exactly where it was up to along the way. 👍”

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Posted 3 months ago

“Great product quick service”

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Posted 3 months ago

“Super price and quick delivery through Australia Post.”

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Posted 3 months ago

“I have used auto superstore for many orders over a few years and have been very happy with the service and access to a wide range of products, the only reservation I have is if a part is incorrectly supplied, on the two occasions (of many good experiences) I found the wait for return authority, then for correct supply to be unreasonable, especially in the country situation. When you take a part out only to find the supplied unit is incorrect or faulty, a little trust needs to be applied in terms of rapid rectification. Unfortunately this has made me very cautious about purchase of units that will lead to time down waiting for rectification. The majority of transactions have been positive but be prepared for a wait if things are not so streamlined.”

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Posted 3 months ago

“Was very easy to navigate online.”

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Posted 3 months ago

“Very happy with the service,price,delivery”

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Posted 3 months ago

“All good thankyou”

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Posted 3 months ago

“The whole purchase experience was easy, would have been better to be informed at time of purchase if the item was in stock or not as we needed to pickup ASAP. Still not sure when we can pickup 24 hours later.”

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Posted 3 months ago

“Quick delivery and easy to organise. Thank you.”

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Posted 3 months ago

“I bought two tins of tyre black paint. I’ve just returned from the post office and I have two tins of tyre black, unfortunately, they were so poorly packed, that the contents of one tin, was “out of the tin” and the other tin was swimming. They were only in a post pack plastic bag. I don’t think I will be a returning customer!!!!”

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Posted 3 months ago

“As part of my property maintenance business I use chainsaws a lot, I also service chainsaws for friends and consequently use quite a lot of carburettor cleaner. Automotive Superstore offered the best deal on a bulk buy, the website was easy to use and delivery is super quick. I’m sure I’ll be using them again soon.”

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Posted 3 months ago

“I’m so very happy only placed the order on Saturday and received it by 830 Wednesday morning excellent delivery”

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Posted 3 months ago

“Awesome very easy to use”

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Posted 3 months ago

“Item as described and will come in handy as a spare for those unexpected situations, Shopping experience was easy and trouble free, will be purchasing again, cheers.”

Helpful Report

Posted 3 months ago

Automotive Superstore is rated 4.4 based on 1,980 reviews