Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,140 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a Narva combination light unit for my caravan. The order was ptocessed and dispatched promptly. Communication and tracking was good. Item was delivered within a week. Was well packed and arrived in good condition. Would definitely shop here again.”

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Posted 4 months ago

“Had a previous credit from purchase that didn't show up on my a/c.and couldn't access my online discount”

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Posted 4 months ago

“The super store is a super store, just purchased oil and filter for my sons VW and is 25% cheaper than any other store.”

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Posted 4 months ago

“Delivery was fast and arrived well packaged. Thankyou.”

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Posted 4 months ago

“You sent 7 #7 and 1 #10”

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Posted 4 months ago

“quick delivery easy purchase will use again for future purchases”

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Posted 4 months ago

“Amazing prices, and superfast delivery – Very fast and clear communication, and extremely competitive prices, and very fast delivery. Will definitely purchase from Automotive Superstore again.”

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Posted 4 months ago

“Very easy online transaction. Purchase arrived quickly and in perfect condition.. Would recommend .”

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Posted 4 months ago

“Very happy with this purchase! I was struggling to find brake rotors (DBA) and suspension (Sachs) for my BMW E90 as most places were out of stock, but luckily found them here. The price was very reasonable and significantly cheaper than other online stores. Great value and fast service. Highly recommend!”

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Posted 4 months ago

“I'm pleased with my experience with Automotive Superstore. The purchase process was simple. I purchased a RYCO air cabin filter for my SKODA and the item arrived quickly and safely. I highly recommend this seller.”

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Posted 4 months ago

“Most of the items are very cheap as compare to other shops in market”

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Posted 4 months ago

“website easy to negotiate”

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Posted 4 months ago

“quality service and parts.”

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Posted 4 months ago

“Very satisfied, easy website to use,good communication. Excellent products & fast delivery. Will use again for sure.”

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Posted 4 months ago

“I purchased a headunit from Automotive Superstore (AS) and, given I live in a rural area, decided to fit myself. I found that I needed a cord to fit to the usb outlet and called AS to ask about it. Typical call centre push this button to talk about this, push this button to talk about that. I finally got onto an installation fitter and asked about the cord and he said I don't know what kit you have. I told him, I was put on hold, no explanation as to what he was doing and I waited. Fifteen minutes later the line went dead and that was that. Never again.”

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Posted 4 months ago

“Nothing received”

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Posted 4 months ago

“A very easy site to use and order specific parts for your vehicle. The vehicle identifier is great to ensure your parts are for the correct vehicle. The postage and handling was also very prompt . All round a very good service.”

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Posted 4 months ago

“prompt, good price and order as requested.”

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Posted 4 months ago

“I had no problem finding the part I needed, website was easy to navigate, ordering was flawless and the checkout was effortless, I've always had a great experience with AS.”

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Posted 4 months ago

“No tracking number provide, sent an email and no respond.”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 2,140 reviews