Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Received an cab air filter that was a correct by the online check but it is wrong. Have emailed twice with no response about fixing the problem”

Helpful Report

Posted 4 months ago

“Nothing but good to say about automotive super store. Fast quick delivery”

Helpful Report

Posted 4 months ago

“So the ordering process was ok, but after ordering parts 5 days ago, no delivery date and no response to my email of 2 days ago asking about the expected delivery date. I thought a week to get the parts would be fine, but the job I planned to do on Monday will be delayed. Not happy.”

Helpful Report

Posted 4 months ago

“Worst company to contact, no customer service, they don’t returns calls or emails. I still haven’t received my item and not sure when this “in stock”’item will arrive because no one will talk to Me.”

Helpful Report

Posted 4 months ago

“Terrible warranty support for smaller items. Cost more to return the item that it's worth & there's no guarantee they agree with the warranty so you might not event get it refunded. If they covered the return cost then it would be fine but they refused so it would be insane to spend more money.”

Helpful Report

Posted 4 months ago

“Click and collect is meant to be done on the same day the stock is paid for .. paying for it then finding out its gonna take a few days to have it ready is just a pick up order.. bit deceiving marketing it as click and collect ..had i known this before i paid i woulda bought elsewhere, i live in gosford so its not a short drive to come pick it up.. the day i ordered it , i was in the area and actually needed the parts that day , my brakes are almost metal on metal, so having to drive back to gosford and then back to sydney to pick up, with virtually no brakes is not ideal.. and as yet im still waiting for the parts that i bought on wednesday.. i could have just paid the extra $30 and got the parts that same day at any repco or supercheap auto”

Helpful Report

Posted 4 months ago

“Great website good price.highly recommended”

Helpful Report

Posted 4 months ago

“Have used previously and am happy with prices and sevice”

Helpful Report

Posted 4 months ago

“These guys are great. Most often have OEM and always at a competitive price. I've had a few minor issues with them but they always came thru in the end.”

Helpful Report

Posted 4 months ago

“Good range, but needs a little more in-depth search of spare parts”

Helpful Report

Posted 4 months ago

“Very easy to use”

Helpful Report

Posted 4 months ago

“online purshase was simple and easy, however the after sales experiance is total shit reasons, ordered last Monday, invoiced on Monday, but since then heard nothing? not even any update when my order will be sent, and today is Monday again however one week later If you expect good feedback, how can I provide this, when my experience has not been good? Where is my order and where is my order update?”

Helpful Report

Posted 4 months ago

“Have used before, has always been reliable.”

Helpful Report

Posted 4 months ago

“Hi I’d just like to say the service is great never have any problems with product not turning up always quite response when wanting to know about a part I think they are a 5 star rating in my books don’t think you need to change anything just keep up the good work cheerd”

Helpful Report

Posted 4 months ago

“Haven’t received any shipping information yet how long does it take”

Helpful Report

Posted 5 months ago

“Easy and enjoyable to deal with”

Helpful Report

Posted 5 months ago

“Easy website to navigate made purchasing very easy”

Helpful Report

Posted 5 months ago

“Waiting for my parcel or up date on when it is arriving”

Helpful Report

Posted 5 months ago

“Easy to find what I want to buy”

Helpful Report

Posted 5 months ago

“Was what I was looking for and helpful service for all to buy from.”

Helpful Report

Posted 5 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews