Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,606 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst shopping experience I've ever had with an auto parts supplier. No parts, no explanation, no updates, no assistance from the actual store in Sydney. I paid for parts "in stock", 1-3 business days dispatch time. This is day 6 since I made this order. My car is sitting in the garage waiting.....”

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Posted 2 months ago

“Very quick and easy, Staff member Alex M. was great and very helpfull”

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Posted 2 months ago

“Prompt delivery, very competitive prices on the DBA brake pads.”

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Posted 2 months ago

“Very easy to purchase online. Now waiting to see how long my parcel will take to arrive”

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Posted 2 months ago

“You haven’t even sent me the goods. Your business is pathetic.”

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Posted 2 months ago

“Item was ordered a week ago and still has not been dispatched despite website saying dispatched in 1-3 days. Website is difficult to use with mobile but was finally able to log into account and there is still no tracking information. Please update and advise expected delivery.”

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Posted 2 months ago

“The fellas were extremely helpful and the delivery of my part ordered was recieved in good time”

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Posted 2 months ago

“ggggggggggggggggggggggggggggggggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh”

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Posted 2 months ago

“Prices are competitive and staff are freindly and accommodating.”

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Posted 2 months ago

“happy with automotive team response to the parts I wanted to order.i ordered an rear crank shaft oil seal for a Honda civic d15b.happy how I got the updates on my order.”

Automotive Superstore 5 star review on 17th August 2026

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Posted 2 months ago

“The advice service is great, saved me from double ordering brake pads”

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Posted 2 months ago

“The amateurs charged me for a diff bush kit weeks ago but never sent them and now refuse to refund the money. Thieves work here. Don't do business with them. Their emails can't even be replied to. Pathetically frustrating.”

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Posted 2 months ago

“10 days after ordering and still haven't recieved part, only just got notified yesturday that it had been dispatched yet you took payment from our card 7 days ago...you said 3-5 days, false advertising!!!”

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Posted 2 months ago

“Great website. Knowledgeable staff.”

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Posted 2 months ago

“Easy to use”

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Posted 2 months ago

“Have such an amazing variety of car parts for such good prices”

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Posted 2 months ago

“very easy and affordable”

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Posted 2 months ago

“simple online transaction”

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Posted 2 months ago

“I ordered my items on Saturday it is now Wednesday and I still haven't heard a single thing”

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Posted 2 months ago

“Not happy Don't order from this mob if you need a part to get your vehicle back on the road any time soon. Told 3-4 days received 10 days from order obviously on a slow boat from china”

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Posted 2 months ago

Automotive Superstore is rated 4.4 based on 3,606 reviews