Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,529 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 30th January 2026

Angus

Automotive Superstore 5 star review on 26th January 2026

Stephen

Alan

Automotive Superstore 5 star review on 12th January 2026

"Terry Lamberton "

311

Anonymous

Anonymous // 01/01/2019

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English

“Overhauling a 2005 clk500 and Automotive superstore had by far the most parts for this vehicle. I have paid for express delivery this time to avoid delays by external postage companies. Thanks team”

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Posted 2 months ago

“order arrived safe and sound no issues”

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Posted 2 months ago

“I was very pleased to find the part I wanted, but it did not come up and nor did AS in my general search. It was only after a very specific general google search that I found an item at AS that was similar to my specific search that I was able to search AS with more specific details and found exactly what I wanted (even though it was not actually what I specifically searched for) I am very happy and you have click and collect which suits me too.”

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Posted 2 months ago

“I do search for automotive products I need be it replacements parts or service oriented , at the end I always return to Automotive Superstore as they carry a wide choice of parts and price is hard to beat and I rather purchase local and not from CHINA”

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Posted 2 months ago

“Very helpful, quick to reply to my inquiry”

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Posted 2 months ago

“Easy to use and efficient.”

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Posted 2 months ago

“Can’t live without automotive superstore, one of my favourite store in au 👌”

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Posted 2 months ago

“Great service easy website to buy from and much cheaper!”

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Posted 3 months ago

“Item came very quick and good price.”

Automotive Superstore 5 star review on 1st November 2025

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Posted 3 months ago

“Very friendly staff & was delivered ASAP thank you very much Automotive Superstore. I know ehre to shop when I need more help with my car”

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Posted 3 months ago

“Product purchased was delivered on time”

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Posted 3 months ago

“Excellent customer service, Excellent products, fantastic prices all tied together with fast delivery whats not to like. Definitely be returning customer.”

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Posted 3 months ago

“ordered easioly received in short time”

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Posted 3 months ago

“Easy to order product i wanted but have to say I was surprised to then have to wait a week for it to potentially be shipped on the 29th Oct. Now past that time frame and as far as I'm aware still hasn't shipped a week after paying for and ordering it.”

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Posted 3 months ago

“Found exactly the tool I wanted. Had difficulty with ordering system, but the online system is so effective that I successfully purchased.”

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Posted 3 months ago

“Quality products , well priced , good PR , fast postage , All Good…”

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Posted 3 months ago

“Just perfect. All came within the week. Thankyou so much.”

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Posted 3 months ago

“Excellent Service”

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Posted 3 months ago

“On time, correct product no fuss!”

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Posted 3 months ago

“Very happy with my order. Not the first time that I've purchased from Automotive Superstore and won't be the last.”

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Posted 3 months ago

Automotive Superstore is rated 4.4 based on 2,529 reviews