Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,445 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 11th September 2026

335

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts are priced well but too slow to dispatct”

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Posted 1 month ago

“Pretty impressed with the speed of delivery (dispatched same day) received the next. Great product. Easy to navigate website and super good communication. Highly recommended, will use again for sure! 10/10 Cheers”

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Posted 1 month ago

“Just purchased Alpine head unit for my 79 series, this service was great and delivery was quite quick.”

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Posted 1 month ago

“SITE WAS EASY TO NAVIGATE. FOUND THE PART I NEED MATCHING IT TO MY REGO ALL ORDERED IN MINUTES.”

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Posted 1 month ago

“My parcel arrived in good time and condition.”

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Posted 1 month ago

“Very easy to find the correct product. Prices are excellent”

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Posted 1 month ago

“I would of given a 5, but need to improve online site as I had trouble. I kept persisting, and finally found parts, but I googled part i wanted, but I had trouble finding it on your sites for some reason. Kind regards Robert”

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Posted 1 month ago

“Found the part I was looking for easily and purchase was easy”

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Posted 1 month ago

“Quick and good service”

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Posted 1 month ago

“Unfortunately, perhaps I misinterpreted the suitability of the Toyo RUJ-3002 for my 2013 Mazda BT50 as they were the wrong size. I have given 3/5 rating as I am not sure if it was my failure to select the correct part or whether the part was misrepresented as being suitable for my vehicle. I would be interested in your feedback to clarify for me.”

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Posted 1 month ago

“Great...awesome. 👍👍”

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Posted 1 month ago

“My Brake pads for my wife’s BMW were delivered at reasonable time and all parts were well priced, can’t wait to install the new ceramic pads, I am over the black brake dust from the genuine BMW pads, apparently ceramic pads are dust free :) I recommend shopping at Automotive Superstore for your car parts that you need.”

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Posted 1 month ago

“Top quality MANN filters at a great price, very quick dispatch”

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Posted 1 month ago

“Purchased an item, the item had the wrong items in the packet. Can’t call anyone, tried to email and filled in contact form and got an email response on 3 seperate occasions tellinge I My item is ready for pickup rather than reading my email and providing support.”

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Posted 1 month ago

“Easy find what I was looking for & descent pricing in stock.”

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Posted 1 month ago

“I have had dealings with this place before and had good experiences but this last dealing I had with them has been terrible. It's the worst place to deal with and I wouldn't recommend this place to my dog. I put my order in February & had to return it. It took 5 months to get my store credit which they refused to add to my account. I had things in my shopping cart ready to spend the money on and they took so long that all of it went off special. They went ahead and placed the order with my store credit without confirming the items with me. They never added the order to my account. The whole emailing back and forth was horrible and a terrible experience, they were unhelpful and rude.”

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Posted 2 months ago

“Just joined up seems ok but if you take debit cards then put it as an option on the payment screen. Also I am collecting from Melbourne apparently the items are coming in from Sydney ? It would be good if there was a shipping tracking indicating when the items left Sydney and an actual tracking of the ETA so a customer know when his order has arrived at the collection point. I am sure this would save a lot of customer frustration and Unn phone calls to you. Other than that hopefully my purchase goes smoothly. Thanks Jim”

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Posted 2 months ago

“Great store to deal with. I ordered a couple of speakers and a couple of spacers and they fit perfectly, I spoke to Guy and he was great help. The price and quality were great and they were delivered really fast. I am very happy with the results”

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Posted 2 months ago

“I ordered a power cord to connect a Thinkwars F770 DashCam to a power supply in my Toyate Aurion. I was assured by your company that the cord supplied would connect to the Dashcam. The cord supplied has a double conection while the camera has a single connection point that does not connect to the Thinkware dashcam. Without modification to the cable I cannot connect the cable to the dashcamable.”

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Posted 2 months ago

“Took 2 weeks for my order to be shipped out, but was only shipped out after doing an online inquiry otherwise the order would never of sent. Your website clearly states 1-3 day dispatch time with my order confirmation indicating same day dispatch, so why was mine 2 weeks? But again only after I done the inquiry. After contacting automotive superstore the employee blamed the warehouse relocation and EOFY sales as the excuse as to why my order was never sent. None of this was sent in an email prior to my inquiry or displayed on your site. As the customer if this information was made apparent at all I would not have purchased from your store. The lack of communication and lack of customer service is pathetic and I won’t be purchasing from your store again. The warehousing relocation isn’t the customers fault and the EOFY sales happen at the exact same time every year so why’s it the customers fault your staff/managers aren’t prepared for something that happens at the same time every year. Sucks too because the prices and stock on hand you have is good but I’d gladly spend more money elsewhere to not deal with Automotive Superstore again Order # 101073412”

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Posted 2 months ago

Automotive Superstore is rated 4.4 based on 3,445 reviews