Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

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English

“Will let you know when I receive order”

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Posted 3 months ago

“Quick turnaround and prompt delivery will order from again”

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Posted 3 months ago

“Terrible service. They sent me the wrong part, even after I emailed multiple times beforehand to confirm the fit. When I pointed out their mistake, the manager was incredibly rude, claimed it was “second hand,” and flat-out refused to accept a return. They wouldn’t even consider any other solution or option to fix their mistake. Completely unprofessional, dishonest, and unwilling to take responsibility.”

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Posted 3 months ago

“Why is it taking 3 to 4 days to be dispatched I ordered it for this weekend,not happy!”

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Posted 3 months ago

“For all the items I have purchased from automotive superstore I have had nothing but great customer service and an easy interaction with their webpage. Everything I ever need is readily available for my vehicle’s specifications.”

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Posted 3 months ago

“Bosch OEM in-tank fuel pump for my 1988 BWW E30 at a very good price. Ordered and ready to pick up nearby in Melbourne as promised. Would highly recommend.”

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Posted 3 months ago

“Seamless order processing and delivery.Good communication.Product quality appears very good.”

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Posted 3 months ago

“Product was exactly what i wanted,price was very good and delivered very quickly. Am very happy with the overall service and will be using Automotive Superstore again.”

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Posted 3 months ago

“Great accessibility and easy to find right part for my car”

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Posted 3 months ago

“Efficient, thorough, with ease and quick.”

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Posted 3 months ago

“Always good service and reasonable prices”

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Posted 3 months ago

“I was looking for brake parts at all the usual auto supply places. When I looked at the Automotive Superstore I found the price to be better than the other stores.”

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Posted 3 months ago

“Automotive Superstore is like the the goto for car gear. After scoring lots of quality kit at epic prices from AS over time have built some ace sound into the ride. A big shout out to Jeff and the awesome homies at AS. Drop the mic.”

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Posted 3 months ago

“Website is easy to use and find correct parts. Parts fitted perfectly. Reasonable postage time. Will recommend and use again.”

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Posted 3 months ago

“I ordered a ford Cleveland 351 fuel pump eccentric on the advertisement it clearly shows a inner and outer ring and a bolt It arrived with no bolt instead of just sending me a bolt they just wanted to sell me a more expensive brand And took no responsibility for the error Apparently, business ethics and integrity is not part of the way they do Business I have been waiting for their return policy to be emailed to me now for days with no reply”

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Posted 3 months ago

“Web site makes me keep repeating information had a lot of trouble processing payment as in it would tell me after I tried to pay that something went wrong try again at a later date ? Y doesn’t it tell me what’s the problem?? I think I tried 5 times was going to ring this morning but tried one more time and it went though have had this before and just gave up and bought elsewhere it’s a shame really as the site is really good in finding parts that suits the car that I’m after”

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Posted 3 months ago

“My experience with Automotive Superstore has always been amazing. They have such a large range of products and healthy stock levels.”

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Posted 3 months ago

“Products are great, and so is their product kniwlesge. Good prices abd easy to deal with.”

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Posted 3 months ago

“Excellent online content and services, I would recommend them to anyone looking for quality products with exceptional reviews and product knowledge.”

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Posted 3 months ago

“Very easy to look up parts. The price was very competitive and the purchase process is hassle-free and well-communicated. Thanks”

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Posted 3 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews