Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,604 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it extremely difficult talking to someone in regards to questions I had re items I wanted to purchase. I was on hold for 30mins plus then someone would eventually answer but as soon as I said it was in regards to an online order inquiry, I got disconnected or transferred back to the waiting cue, it was extremely frustrating. I never spoke to anyone??”

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Posted 1 month ago

“Best in the business .. !”

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Posted 1 month ago

“Easy to find what I wanted”

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Posted 1 month ago

“Purchased a Bigboi Airblower for $533 and is very disapointed with the performance of the blower. Definitely not worth the money, battery don't last long, just manage to dry 2 cars, and takes hours to charge up again. It is also extremely noisy. Would not recommend it at all.”

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Posted 1 month ago

“Great products and great prices. Easy to find with the vehicle fit match. Quick and easy ordering. Delivery can be up to a few weeks to rural areas but if you don't need it urgently it's ok especially when they are on special.”

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Posted 1 month ago

“I bought a replacement wing mirror and it was the wrong part despite the compatibility checker. Took months to get a refund after being told they can't supply the correct part even though they still advertise it on the website. I already paid the autoelectrician $400 for a failed install. Avoid this place.”

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Posted 1 month ago

“The item supplied was on the money, delivery was sooner than initially stated.”

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Posted 1 month ago

“Pricing policy is very good and ahead of your competitors. Although, dispatch is slower. Dispatch and click and collect procedure needs to be improved.”

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Posted 1 month ago

“A very straightforward, easy online experience from selection to checkout.”

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Posted 1 month ago

“Great prices. Good variety of parts. Easy to navigate the website.”

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Posted 1 month ago

“Yeah first time I’ve used the online store and very impressive what I ordered is what I got and they let me know step by step as the process from ordering to delivery the items were packed perfectly and sent by Australia Post and a signature on delivery as well if your not home it goes to the local post office so very organised and I’m restoring a car so will be definitely using again”

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Posted 1 month ago

“Easy to find my vehicle and to find the parts I need on the site.”

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Posted 1 month ago

“Great service, and quick delivery”

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Posted 1 month ago

“The price of the Liqui Moly Petrol Engine Intake Decarb 2733 is dearer ($38.75) after you have added it to cart than when searching for the product ($30.80). I called the store and advised them of this but was told to open up another browser or clear the cache. I was disappointed that no one was interested in looking into this as it is still incorrect when looking on other computers/devices and days later.”

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Posted 1 month ago

“The site is very easy to order from and any questions are answered within 24 hours - I have proved this on a couple of occasions. Very professional service. Also friendly counter service when picking something up. Only ordered a couple of days ago and am waiting on the call for pickup”

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Posted 1 month ago

“Have not received part yet. However on line was excellent and as an elderly person found it easy to check on the car part required. Not techno efficient but managed this well. Credit to your system😃🌹🏆”

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Posted 1 month ago

“Staff know their product, website is a bit clunky. Product I ordered arrived and at a good price.”

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Posted 1 month ago

“Top on line easy to order store lots of choice without the hype keep up the good work.”

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Posted 1 month ago

“Great price fast service”

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Posted 1 month ago

“Ive found for the parts that I wanted and the ones you had in stock were very well priced, I wish you had everything I was looking for but thats fine. Easy site to shop through and I will be a returning customer along with telling my mates about your site. Im looking forward to receiving my parts and do the work on my car now.”

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Posted 1 month ago

Automotive Superstore is rated 4.4 based on 3,604 reviews